fix problems on Elevations Credit Union [iphone]

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—— Run into issues on Elevations Credit Union? Get help pending when official support gets back to you!

Elevations Credit Union
Info:
company: Elevations Credit Union
: https://www.elevationscu.com/contact-us
: www.elevationscu.com
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Customization issue

Lacks landscape mode

Fix: 1. Use the app in portrait mode: While this is not a solution, using the app in portrait mode may be the only option until an update is rele... ⇲

No widget for quick balance

Fix: 1. Use the app frequently: While a widget is not available, regularly checking the app can help you stay updated on your balance. OR 2. S... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where features are located. You can also check... ⇲

Confusing Bill Pay interface

Fix: 1. Review the Bill Pay tutorial: Check if the app has a tutorial or help section that explains how to use the Bill Pay feature effectively.... ⇲
 
Account issue

Missing account nicknames

Fix: 1. Manually rename accounts: If the app allows, go to your account settings and see if you can add nicknames to your accounts for easier ide... ⇲

Inability to add joint account holders

Fix: 1. Check account settings: Go to your account settings to see if there is an option to manage account holders. If not, this feature may not... ⇲

Inconsistent transaction history

Fix: 1. Refresh the transaction list: Pull down on the transaction history screen to refresh the data. OR 2. Log out and back in: This can hel... ⇲

Limited access to account details

Fix: 1. Explore all app sections: Make sure you are exploring all sections of the app to find the information you need. OR 2. Use the website:... ⇲

No option to view payment history for loans

Fix: 1. Check loan details: Go to your loan account section and see if there is a payment history option available. OR 2. Use a manual record:... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. OR 2. Check your in... ⇲
 
Bugs issue

Check deposit feature malfunctions

Fix: 1. Ensure proper lighting: When using the check deposit feature, make sure you are in a well-lit area to improve image quality. OR 2. Upd... ⇲
 
Search issue

Primitive search function

Fix: 1. Use specific keywords: When searching, use specific terms related to your query to improve search results. OR 2. Organize your account... ⇲
 
Support issue

No customer service after updates

Fix: 1. Check for in-app support: Look for a help or support section within the app that may provide answers to common questions after updates.... ⇲
 
Security issue

Biometric login security concerns

Fix: 1. Disable biometric login: Go to the app settings and disable biometric login if you have concerns about security. OR 2. Use a strong pa... ⇲
 
Updates issue

Forced updates without warning

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable automatic updates to ensure you always have the latest version without ma... ⇲

Removed features from previous versions

Fix: 1. Adapt to new features: Familiarize yourself with the current features and find alternatives for the removed ones. OR 2. Provide feedba... ⇲
 
Compatibility issue

Lack of functionality for elderly users

Fix: 1. Simplify usage: Create a simple guide for elderly users that outlines the basic functions of the app. OR 2. Use larger text: Adjust th... ⇲
 
Crashes issue

Elevations Credit Union crashes during check deposit

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. OR 2. Ensure the app is updated: Check for updates in the Ap... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.0%

Neutral
1.9%

~ from our NLP analysis of 3,047 combined software ratings.

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 Private Data Elevations Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location