fix problems on Vuba Vuba [iphone]

—— Run into issues on Vuba Vuba? Get help pending when official support gets back to you!

Vuba Vuba

Info:

company: ESICIA LTD

: https://www.vubavuba.rw/

: www.vubavuba.rw

Chat with our AI-based Vuba Vuba Support

🛠️ Common Vuba Vuba Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Vuba Vuba lacks notification selection menu

Fix: Check the app settings by navigating to the 'Settings' section within the app. Look for any options related to notifications. If there are n... ⇲

Delivery time information is vague

Fix: When placing an order, pay attention to any estimated delivery times provided during the checkout process. If the information is still uncle... ⇲

UI issue

Restaurants display one per row

Fix: Try rotating your device to landscape mode to see if the app displays more restaurants side by side. This can sometimes help with viewing mo... ⇲

Inability to rate restaurants post-delivery

Fix: Check if there is a specific time frame within which you can rate restaurants after delivery. If the option is not available, try logging ou... ⇲

Loading issue

Vuba Vuba fails to load past location input

Fix: Ensure that your location services are enabled for the Vuba app. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure Vuba is se... ⇲

Customization issue

No option to add pharmacies

Fix: Check if there are any updates available for the app that might include new features. Go to the App Store, search for Vuba, and see if an up... ⇲

Limited restaurant choices

Fix: Check if you have set your location correctly in the app. Sometimes, changing your location settings can reveal more restaurant options. O... ⇲

Notifications issue

Delayed order preparation notifications

Fix: Ensure that your app notifications are enabled. Go to 'Settings' > 'Notifications' > 'Vuba' and make sure notifications are allowed. This ca... ⇲

Compatibility issue

Vuba Vuba does not accept non-Rwanda phone numbers

Fix: If you are trying to register with a non-Rwanda phone number, consider using a local number if possible. Alternatively, check if the app has... ⇲

Support issue

Poor customer service

Fix: Utilize any in-app support features, such as FAQs or chat support, to find answers to common issues. This can sometimes provide quicker solu... ⇲

Updates issue

Delivery times exceed promised durations

Fix: When placing an order, take note of the estimated delivery time and track your order through the app. If it exceeds the time, consider reach... ⇲

Registration issue

Issues with account creation due to phone number validation

Fix: Double-check that you are entering your phone number in the correct format, including the country code if required. Ensure there are no extr... ⇲

Login problems after updates

Fix: If you are having trouble logging in after an update, try resetting your password by selecting the 'Forgot Password' option on the login scr... ⇲

Payments issue

Wallet fund release issues

Fix: Check the app's wallet or payment settings to ensure that your payment method is correctly linked and that there are no restrictions on your... ⇲

Slow issue

Vuba Vuba takes a long time to open

Fix: Ensure that your device has enough storage space available. Go to 'Settings' > 'General' > 'iPhone Storage' and check if you need to free up... ⇲

Crashes issue