fix problems on Neighbors FCU [iphone]

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—— Run into issues on Neighbors FCU ? Get help pending when official support gets back to you!

Neighbors FCU Mobile Banking
Info:
company: Neighbors Federal Credit Union
: https://www.neighborsfcu.org/contact/
: www.neighborsfcu.org
Chat with our AI-based Neighbors FCU Support
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Login issue

Login issues with password or fingerprint

Fix: Ensure that you are entering the correct password. If you have forgotten it, use the 'Forgot Password' feature to reset it. For fingerprint... ⇲

Recurring logon issues

Fix: Make sure that your device's software is up to date, as older versions may cause compatibility issues with the app. Go to Settings > General... ⇲
 
Payments issue

Transactions not showing up

Fix: Refresh the app by pulling down on the transaction list to reload it. This can help in fetching the latest transaction data from the server.... ⇲

Error during check deposit

Fix: Ensure that you are following the app's guidelines for check deposits, such as taking clear photos of the front and back of the check. Make... ⇲

Impersonal transactions

Fix: If you feel that the app lacks personalization, consider customizing your account settings if available. Some banking apps allow you to set... ⇲
 
Updates issue

Delayed transaction updates

Fix: Log out of the app and log back in. This can refresh your session and may prompt the app to update transaction information more quickly. O... ⇲
 
Slow issue

Slow app performance

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
 
UI issue

Difficult navigation after update

Fix: Take some time to explore the app's new layout. Familiarize yourself with the new features and navigation options. Sometimes, a brief adjust... ⇲

Messy interface after update

Fix: Try resetting the app layout by logging out and logging back in. This can sometimes refresh the interface and resolve display issues. OR... ⇲
 
Compatibility issue

Lack of support for device orientation

Fix: Check if there is an option in the app settings to enable or disable orientation lock. If the app does not support landscape mode, consider... ⇲
 
Notifications issue

Inconsistent notifications for transactions

Fix: Check your notification settings for the app. Go to Settings > Notifications > Neighbors FCU Mobile Banking and ensure that notifications ar... ⇲
 
Ads issue

Ads interfering with account view

Fix: Look for an option in the app settings to disable ads or switch to a premium version if available. Some apps offer ad-free experiences for a... ⇲
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 what users are saying
Good experience
96.7%

Neutral
1.7%

Bad experience
1.5%

~ from our NLP analysis of 11,143 combined software ratings.

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 Private Data Neighbors FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics