fix problems on Maman App [iphone]

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—— Run into issues on Maman App? Get help pending when official support gets back to you!

Maman App
Info:
company: Lunchbox Technologies Inc.
: https://www.lunchbox.io/contact
: www.lunchbox.io
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Settings issue

Inability to order in advance

Fix: 1. Check for Updates: Ensure that you have the latest version of the app, as this feature may have been added in a recent update. 2. Review... ⇲

No receipt printing option

Fix: 1. Check App Settings: Go to the app settings and see if there is an option to enable receipt printing. If not, this feature may not be avai... ⇲

Incorrect store for delivery

Fix: 1. Check Delivery Address: Go to your account settings and verify that your delivery address is correct before placing an order. 2. Change S... ⇲

Gift ordering setup issues

Fix: 1. Review Gift Options: Check the app for any specific sections dedicated to gift ordering and follow the prompts carefully. 2. Ensure Corre... ⇲
 
Bugs issue

Reward points system malfunction

Fix: 1. Check Account Status: Ensure you are logged into the correct account where your points should be accumulated. Go to Settings > Account to... ⇲
 
Payments issue

Higher prices for online orders

Fix: 1. Compare Prices: Check the prices in-store versus online. If there is a discrepancy, take note of it for your records. 2. Look for Promoti... ⇲

Money loaded on app not usable

Fix: 1. Check App Balance: Go to your account settings to verify your balance and ensure the funds are loaded correctly. 2. Update the App: Make... ⇲
 
Login issue

Email login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Go to the login screen and select 'Forgot Password' to... ⇲

Maman App logs out during checkout

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may fix logout issues during checkout. 2. Clear Cache: Go to... ⇲
 
Compatibility issue

Limited functionality for dine-in

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may enhance dine-in features. 2. Explore Menu Options: Look... ⇲

Local US phone number not accepted

Fix: 1. Check Number Format: Ensure you are entering your phone number in the correct format, including the area code. 2. Use Alternative Contact... ⇲
 
Account issue

Account verification problems

Fix: 1. Check Email for Verification Link: Ensure you have received the verification email and click the link to verify your account. If not, che... ⇲
 
Updates issue

Inventory not updated

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the inventory data. 2. Check Store Location: Ensure you have selected... ⇲
 
UI issue

Disorganized pickup process

Fix: 1. Follow Pickup Instructions: Ensure you are following any specific pickup instructions provided in the app. Look for a designated pickup a... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.8%

Neutral
1.0%

~ from our NLP analysis of 2,071 combined software ratings.

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 Private Data Maman App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics