fix problems on First Savings Bank Personal [iphone]

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—— Run into issues on First Savings Bank Personal? Get help pending when official support gets back to you!

First Savings Bank Personal
Info:
company: First Savings Bank
: https://www.fsbbank.net/contact-us
: www.fsbbank.net
Chat with our AI-based First Savings Bank Personal Support
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Glitches issue

First Savings Bank Personal is glitchy

Fix: Try closing the app completely and then reopening it. On an iPhone, swipe up from the bottom of the screen (or double-click the home button)... ⇲
 
Account issue

No access to account and routing numbers

Fix: Check if the app has a dedicated section for account information. This is often found under 'Account Settings' or 'Account Details.' If you... ⇲

Frequent account lockouts

Fix: Ensure that you are entering the correct login credentials. If you are unsure, use the 'Forgot Password' feature to reset your password. Als... ⇲
 
Settings issue

No option to disable debit cards

Fix: Look for a 'Card Management' or 'Debit Card' section within the app. If there is no option to disable the card, you may need to temporarily... ⇲
 
UI issue

Charges layout lacks detail

Fix: To get more details on charges, try tapping on individual transactions within the app. This may provide additional information such as merch... ⇲

Limited activity view (90 days)

Fix: If you need to view transactions beyond 90 days, consider downloading your account statements from the online banking portal, which typicall... ⇲
 
Payments issue

Recurring payments not visible

Fix: Check if there is a specific section for 'Recurring Payments' or 'Scheduled Transactions' in the app. This is often found under 'Payments' o... ⇲
 
Bugs issue

First Savings Bank Personal is buggy and force closes

Fix: Try uninstalling and then reinstalling the app. This can often resolve persistent bugs. To do this, press and hold the app icon until it wig... ⇲
 
Login issue

Face ID sign-in doesn't work

Fix: Ensure that Face ID is enabled for the First Savings Bank app. Go to Settings > Face ID & Passcode, then scroll down to the app and make sur... ⇲

Difficult login process

Fix: To simplify the login process, consider using the 'Remember Me' feature if available, which can save your login credentials for future acces... ⇲

Inconsistent login credentials

Fix: Ensure that you are using the same credentials across all devices. If you have multiple accounts, double-check that you are logging into the... ⇲
 
Loading issue

First Savings Bank Personal won't load most of the time

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If your connection is weak, try switchin... ⇲
 
Support issue

Customer service unresponsive

Fix: If you need assistance, try using the app's FAQ or help section, which may provide answers to common questions without needing to contact cu... ⇲
 
Security issue

Frustrating security measures

Fix: Familiarize yourself with the security measures in place. Understanding why certain measures are required can help alleviate frustration. Re... ⇲
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 what users are saying
Bad experience
88.7%

Good experience
11.3%

Neutral
0.0%

~ from our NLP analysis of 53 combined software ratings.

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 Private Data First Savings Bank Personal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data