—— Run into issues on Hancock Whitney Tablet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Hancock Whitney app completely by swiping it away from the app switcher. Then, reopen the app and try the seco... ⇲
Fix: 1. Ensure proper lighting: Make sure you are in a well-lit area when taking the photo for check deposit. Poor lighting can cause the app to... ⇲
Fix: 1. Check device orientation lock: Swipe down from the top-right corner of your iPhone to access the Control Center and ensure that the orien... ⇲
Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is stable. 2. Restart the app: Close the... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the account information. 2. Check for updates: Ensure that you have the latest versi... ⇲
Fix: 1. Keep the app updated: Regularly check for updates in the App Store to ensure you have the latest bug fixes. 2. Clear app cache: Go to Se... ⇲
Fix: 1. Clean the screen: Ensure that your iPhone screen is clean and free of smudges, as this can affect touch sensitivity. 2. Restart the app:... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the Pay Bills section. 2. Check for updates: Ensure that you have the latest version... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the payments section. 2. Check for updates: Ensure that you have the latest version... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection before attempting to update the app. 2. Restart yo... ⇲
Fix: 1. Check for updates: Go to the App Store and check if there is an update available for the Hancock Whitney app. 2. Ensure your iPhone is u... ⇲
Fix: 1. Restart your iPhone: A simple reboot can often resolve performance issues after an update. 2. Clear app cache: Go to Settings > General... ⇲