fix problems on Stick [iphone]

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—— Run into issues on Stick? Get help pending when official support gets back to you!

Stick - Remote Control For TV
Info:
company: AI APPS SRL
: https://aiapps.com.co/contact-us/
Chat with our AI-based Stick Support
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Network issue

Stick disconnects when switching apps

Fix: 1. Check your iPhone's background app refresh settings by going to Settings > General > Background App Refresh. Ensure that it is enabled fo... ⇲

Occasional connection failures

Fix: 1. Ensure that your Wi-Fi signal is strong. If you are far from the router, consider moving closer or using a Wi-Fi extender. 2. Restart bo... ⇲

Stick fails to find device

Fix: 1. Ensure that your TV is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart both your iPhone and TV to refresh... ⇲
 
UI issue

Missing source/input button

Fix: 1. Check the app settings to see if there is an option to enable or customize the input/source button. 2. Look for any updates to the app t... ⇲
 
Updates issue

Last update caused devices to not show up

Fix: 1. Restart the Stick app and your TV to refresh the connection. 2. Check for any new updates to the app that may fix this issue. Go to the... ⇲
 
Crashes issue

Stick stops working intermittently

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unn... ⇲
 
Payments issue

High subscription fee perceived as excessive

Fix: 1. Review the features offered by the subscription and determine if they align with your usage needs. If not, consider using the free versio... ⇲

Difficult to cancel subscription

Fix: 1. To cancel your subscription, go to Settings on your iPhone, tap on your name at the top, then tap on Subscriptions. Find the Stick app in... ⇲
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 what users are saying
Good experience
87.2%

Bad experience
9.7%

Neutral
3.1%

~ from our NLP analysis of 10,135 combined software ratings.

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 Private Data Stick collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Stick - Premium : $6.99 Premium for one Week
  2. Stick - Premium for One Year : $29.99 Premium for One Year