fix problems on BeIN SPORTS CONNECT [iphone]

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—— Run into issues on BeIN SPORTS CONNECT? Get help pending when official support gets back to you!

beIN SPORTS CONNECT
Info:
company: beIN Media Group, LLC
: https://watch.beinsports-apps.com/help
: watch.beinsports-apps.com
Chat with our AI-based beIN SPORTS CONNECT Support
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Crashes issue

beIN SPORTS CONNECT crashes during use

Fix: 1. Make sure your iPhone's iOS is updated to the latest version by going to Settings > General > Software Update. 2. Force close the app by... ⇲
 
Login issue

login issues with cable provider accounts

Fix: 1. Double-check your login credentials for accuracy. Ensure there are no typos in your username or password. 2. Reset your password through... ⇲

requires constant re-entry of credentials

Fix: 1. Ensure that you are selecting the option to remember your login credentials when logging in. 2. Check your iPhone settings to ensure that... ⇲
 
Slow issue

beIN SPORTS CONNECT lags behind live events

Fix: 1. Check your internet connection speed and stability. A wired connection is preferable for live events. 2. Close any unnecessary apps runni... ⇲
 
Compatibility issue

inability to cast to TV devices

Fix: 1. Ensure that both your iPhone and the TV device are connected to the same Wi-Fi network. 2. Check if your TV supports AirPlay or Chromecas... ⇲

beIN SPORTS CONNECT not compatible with certain providers

Fix: 1. Verify if your cable provider is listed as compatible on the beIN SPORTS CONNECT website. 2. If your provider is not supported, consider... ⇲
 
Settings issue

limited device management options

Fix: 1. Review the app settings to see if there are any options for managing devices. 2. Log out of the app on devices you no longer use to free... ⇲
 
Network issue

inconsistent access to content

Fix: 1. Check if the content is available in your region or if there are any restrictions. 2. Clear the app cache by deleting and reinstalling th... ⇲
 
Support issue

poor customer support response

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Use social media platforms to reach out for quicker responses... ⇲
 
Updates issue

frequent updates worsen app performance

Fix: 1. If an update causes issues, try uninstalling the app and reinstalling the previous version if possible. 2. Monitor the app's performance... ⇲
 
Loading issue

beIN SPORTS CONNECT fails to load live events

Fix: 1. Check your internet connection and restart your router if necessary. 2. Ensure that the app is updated to the latest version. OR 3. Tr... ⇲
 
Ads issue

fake ratings and reviews

Fix: 1. Focus on user experiences rather than ratings. Look for detailed reviews that provide context. 2. Share your own experience to contribute... ⇲

multiple ads for subscribed content

Fix: 1. Check if there are any settings in the app to limit ads or upgrade to an ad-free subscription if available. 2. Provide feedback to the ap... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all sections. 2. Use the search function to quickly find content. OR 3. Consider... ⇲
 
Gameplay issue

no replay options for events

Fix: 1. Check the app's content library to see if replays are available for specific events. 2. Look for any settings that may allow you to enabl... ⇲
 
Bugs issue

internal errors during peak events

Fix: 1. Try accessing the app during non-peak hours to see if performance improves. 2. Clear the app cache by uninstalling and reinstalling it.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.7%

Bad experience
8.1%

Neutral
3.2%

~ from our NLP analysis of 55,601 combined software ratings.

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 Private Data beIN SPORTS CONNECT collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. Monthy Subscription: $11.99 Monthly access to beIN SPORTS CONNECT
  2. SF 1 Winner vs SF 2 Winner: $4.99 2023 African Cup of Nations
  3. QF 1 Winner vs QF 4 Winner: $4.99 2023 African Cup of Nations
  4. Libertadores 2024- Audio in PT: $19.99 Brazilian Teams With Audio In Portuguese
  5. QF 3 Winner vs QF 2 Winner: $4.99 2023 African Cup of Nations
  6. Grp A 2nd Pl vs Grp C 2nd Pl: $4.99 2023 African Cup of Nations
  7. Yearly Subscription: $69.99 Yearly access to beIN SPORTS CONNECT
  8. Rnd 16 2 Win vs Rnd 16 1 Win: $4.99 2023 African Cup of Nations
  9. SF 1 Loser vs SF 2 Loser: $4.99 2023 African Cup of Nations
  10. Grp B 2nd Pl vs Grp F 2nd Pl: $4.99 2023 African Cup of Nations