fix problems on Motus [iphone]

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Motus - Business Mileage Log
Info:
company: Motus, LLC
: http://motus.com/#/contact
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Permissions issue

Requires location access to be set to 'Always'

Fix: If you prefer not to set location access to 'Always', you can manually start and stop trips within the app. Make sure to check the app regul... ⇲
 
Battery issue

High battery drain

Fix: Reduce the frequency of location updates by adjusting the app's settings. Open Motus, go to Settings, and look for options related to locati... ⇲
 
Bugs issue

Inconsistent mileage calculations

Fix: Check the settings for how the app calculates mileage. Ensure that the correct vehicle type and mileage rates are set in the app's settings.... ⇲

Auto capture feature records non-business miles

Fix: Regularly review your trip logs and categorize trips as business or personal. You can delete or edit trips that are incorrectly categorized... ⇲

Inaccurate trip distance

Fix: Verify the trip distance by comparing it with a reliable mapping service like Google Maps. If discrepancies are found, adjust the settings i... ⇲
 
Crashes issue

Motus crashes frequently

Fix: Clear the app's cache by deleting and reinstalling it. This can help remove any corrupted data that may be causing crashes. Make sure to bac... ⇲

Motus closes unexpectedly

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check for available space. If stor... ⇲
 
Manual Entry issue

Manual entry often required

Fix: Familiarize yourself with the auto-capture feature and ensure it is enabled in the app settings. This can help reduce the need for manual en... ⇲

Requires manual input for past trips

Fix: Use the app's import feature if available to upload past trip data from another source, such as a spreadsheet or another mileage tracking ap... ⇲
 
Support issue

Difficult to contact tech support

Fix: Utilize the in-app help or FAQ section, which may provide answers to common issues without needing to contact support directly. OR Check... ⇲

Poor customer service response

Fix: Utilize the app's FAQ or help section for immediate assistance with common issues instead of waiting for customer service. OR Document yo... ⇲
 
Data Loss issue

Lost mileage data

Fix: Regularly back up your mileage data by exporting it to a CSV or PDF file within the app. This ensures you have a copy in case of data loss.... ⇲
 
Privacy issue

Invasive tracking of personal trips

Fix: Use the app's settings to categorize trips as business or personal, and regularly review your trip history to ensure only business trips are... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Compatibility issue

Motus does not support Apple CarPlay

Fix: Use your iPhone's built-in navigation app for directions while driving, and manually log trips in Motus after your journey. OR Consider u... ⇲
 
Customization issue

No option to pause mileage capture easily

Fix: Familiarize yourself with the app's interface to find the pause option, which may be hidden in a menu or settings section. OR If the app... ⇲
 
Updates issue

Updates reset settings

Fix: After each update, check the app settings to ensure they are configured to your preferences. Make a note of your preferred settings before u... ⇲
 
Uploads issue

No option to upload multiple trips at once

Fix: Check if the app has a bulk upload feature in the settings or help section, which may allow you to upload multiple trips at once. OR Cons... ⇲
 
UI issue

Confusing interface and navigation issues

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for a tutorial or help section within the app t... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
5.8%

Neutral
4.3%

~ from our NLP analysis of 7,933 combined software ratings.

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 Private Data Motus collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data