fix problems on Automatic [iphone]

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—— Run into issues on Automatic? Get help pending when official support gets back to you!

Automatic: Basketball Trainer
Info:
company: Automatic AI, LLC
: https://www.automatictrainer.com
: www.automatictrainer.com
Chat with our AI-based Automatic Support
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Crashes issue

Automatic crashes frequently

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for the app, and check for any available updates. Updates o... ⇲
 
Loading issue

Does not open on phone

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button on older models) to v... ⇲
 
Bugs issue

Repeated questions on Apple Watch

Fix: Check the settings on your Apple Watch to see if there is an option to disable notifications or prompts from the app. Go to the Watch app on... ⇲

Bugs and performance issues

Fix: Regularly check for updates to the app and your iPhone's operating system. Keeping both updated can help resolve bugs and improve performanc... ⇲
 
Gameplay issue

Misses shots despite correct form

Fix: Review the app's calibration settings to ensure it is set up correctly for your shooting style. You may need to recalibrate the app by follo... ⇲

Requires wrist flick to log makes

Fix: Check the app settings to see if there is an option to log makes automatically without the wrist flick. If this feature is not available, pr... ⇲
 
Compatibility issue

Automatic not available on Apple Watch

Fix: Check the App Store on your Apple Watch to see if the app has been released for watchOS. If it is not available, you may need to use the app... ⇲
 
Installation issue

Difficulties with initial setup

Fix: Follow the setup instructions carefully, and ensure you have a stable internet connection during the process. If you encounter issues, try r... ⇲
 
Updates issue

Limited functionality in free version

Fix: Explore the app's features thoroughly to maximize what is available in the free version. Sometimes, users overlook certain functionalities t... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to familiarize yourself with the app's layout. Spend a few minutes exploring each section to understand where features are lo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.1%

Bad experience
16.7%

Neutral
6.3%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data Automatic collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Automatic+ (Monthly): $7.99 Shoot to the next level.
  2. Automatic+ (Yearly): $69.99 Shoot to the next level.