—— Run into issues on Harley-Davidson? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Try closing the app completely and then reopening it. On an iPhone, swipe up from the bottom of the screen (or double-click the home button)... ⇲
Fix: Check if your iPhone supports biometric login (Face ID or Touch ID). If it does, go to the app settings and look for an option to enable bio... ⇲
Fix: Make sure that the 'Remember Me' option is checked when you log in. If this option is not available, consider using a password manager to st... ⇲
Fix: Ensure that you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords. OR If the... ⇲
Fix: If you are experiencing frequent session timeouts, try to stay active within the app to prevent it from logging you out. Avoid leaving the a... ⇲
Fix: Ensure that you are not logged into multiple accounts on the app. If you have multiple accounts, consider logging out of all accounts and th... ⇲
Fix: Clear the app's cache by going to your iPhone settings, selecting the Harley-Davidson app, and choosing to clear cache if that option is ava... ⇲
Fix: Check if there is an option in the app settings to enable statement viewing. If not, you may need to access your statements through the Harl... ⇲
Fix: Try restarting your iPhone. This can often resolve temporary glitches in the app's interface. OR If the issue persists, uninstall and rei... ⇲
Fix: Force close the app and restart it. If the blank screen continues, try restarting your iPhone to clear any temporary issues. OR If the pr... ⇲
Fix: Utilize the app's FAQ or help section for common issues and solutions. This can often provide immediate assistance without needing to contac... ⇲
Fix: Review the rewards program details in the app or on the website to understand the redemption process. Take notes on the steps required to re... ⇲
Fix: Familiarize yourself with the new security requirements by reviewing the app's security policy. Make sure you are compliant with any new pas... ⇲
Fix: Check the app's compatibility requirements in the App Store. If your device is not supported, consider upgrading to a newer model if possibl... ⇲
Fix: Check your internet connection by trying to access other apps or websites. If your connection is weak, try switching to Wi-Fi or moving clos... ⇲