fix problems on New Aurelio's Pizza [iphone]

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—— Run into issues on New Aurelio's Pizza? Get help pending when official support gets back to you!

New Aurelio's Pizza
Info:
company: Incentivio, Inc.
: https://incentivio.com/
: incentivio.com
Chat with our AI-based New Aurelio's Pizza Support
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Payments issue

No option to pay with cash

Fix: If cash payment is not available in the app, consider calling the restaurant directly to inquire if they accept cash for orders placed throu... ⇲

Cannot redeem loyalty points through app

Fix: Check if you are logged into the correct account associated with your loyalty points. If you have multiple accounts, ensure you are using th... ⇲

Difficult to add new credit card

Fix: To add a new credit card, navigate to the 'Payment' or 'Account' section of the app. Look for an option to 'Add Card' or 'Manage Payment Met... ⇲
 
Notifications issue

Order confirmation issues

Fix: If you do not receive an order confirmation, check your email and spam folders for any messages from the app. Ensure that the email address... ⇲
 
Compatibility issue

New Aurelio's Pizza does not account for restaurant busyness

Fix: If the app does not reflect real-time busyness, consider calling the restaurant directly to inquire about wait times or busy hours before pl... ⇲

Old account not compatible with new app

Fix: If your old account is not compatible, try resetting your password through the app's login page. Use the 'Forgot Password' option to receive... ⇲
 
Uploads issue

Receipt upload feature not working

Fix: If the receipt upload feature is malfunctioning, ensure that you have granted the app permission to access your camera or photo library. Che... ⇲
 
Account issue

Loyalty rewards not transferable

Fix: If loyalty rewards are not transferable, check the app's terms and conditions for any specific rules regarding rewards. This may clarify why... ⇲

Lost credits and points

Fix: If you have lost credits or points, first check if you are logged into the correct account. If you have multiple accounts, ensure you are us... ⇲
 
Search issue

Location search issues

Fix: If you are having trouble with location search, ensure that your location services are enabled for the app. Go to 'Settings' > 'Privacy' > '... ⇲
 
Login issue

Login problems

Fix: If you are experiencing login issues, first ensure that you are entering the correct email and password. Use the 'Forgot Password' option if... ⇲

New Aurelio's Pizza keeps looping back to login

Fix: If the app keeps redirecting you to the login page, try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage,' find the... ⇲
 
Bugs issue

Coupon and promotion code issues

Fix: If coupon codes are not working, double-check the expiration date and terms of the coupon. Ensure that you are entering the code correctly,... ⇲
 
Features issue

No barcode scanning for points

Fix: If the app does not support barcode scanning, check if there is an option to manually enter your loyalty number or points. Look for a 'Rewar... ⇲

No manual entry for reward codes

Fix: If the app does not allow manual entry for reward codes, check if there is an option to redeem codes through a specific section in the app,... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
4.4%

Neutral
2.3%

~ from our NLP analysis of 1,907 combined software ratings.

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 Private Data New Aurelio's Pizza collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics