—— Run into issues on Frost Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the Frost Bank social media pages or their website for any announcements regarding scheduled maintenance. If the app is down, it may b... ⇲
Fix: Ensure that you are logged into the correct account that holds the checks. Sometimes, checks may be deposited into different accounts, and y... ⇲
Fix: Make sure you are following the correct steps for mobile deposits: take clear pictures of the front and back of the check, ensure the check... ⇲
Fix: Explore the app settings to see if there are any features that you may not have activated. Sometimes, features are hidden in menus or requir... ⇲
Fix: Double-check that you are entering the correct login credentials for each account you are trying to link. Ensure that the accounts are eligi... ⇲
Fix: Ensure that location services are enabled for the Frost Bank app. Go to your iPhone settings, select 'Privacy', then 'Location Services', an... ⇲
Fix: Check if there are any sorting options available within the payee list. Some apps allow you to sort by name, date, or frequency of payments.... ⇲
Fix: Try adjusting the display settings on your iPhone. Go to 'Settings', then 'Display & Brightness', and experiment with different text size an... ⇲
Fix: Check if the app has a dark mode or theme settings that can be adjusted. Some users find dark mode more visually appealing and easier on the... ⇲
Fix: Check if the fingerprint login feature is enabled in the app settings. Go to the app settings and look for security options to enable biomet... ⇲
Fix: Review the security settings in the app to see if you can change the security question requirements. Some apps allow you to modify security... ⇲
Fix: Use a password manager to generate and store strong passwords. This can help you create complex passwords without the need to remember them... ⇲