fix problems on Keating & Associates, Inc. TPA [iphone]

—— Run into issues on Keating & Associates, Inc. TPA? Get help pending when official support gets back to you!

Keating & Associates, Inc. TPA

Info:

company: Keating & Associates, Inc.

: https://www.keatinginc.com/flex-benefits-administration

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🛠️ Common Keating & Associates, Inc. TPA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor customer service

Fix: To address poor customer service, start by documenting specific instances where service fell short. Keep a record of dates, times, and the n... ⇲

Incompetent staff

Fix: If you encounter staff that seem uninformed or unhelpful, try to escalate your issue to a supervisor or manager. Politely request to speak w... ⇲

Support issue

Lack of training

Fix: To overcome the lack of training, take the initiative to explore any available resources within the app. Look for user guides, FAQs, or tuto... ⇲

High claim denial rate

Fix: To address the high claim denial rate, start by carefully reviewing the claims you submit. Ensure that all required documentation is complet... ⇲

Keating & Associates, Inc. TPA functionality depends on staff performance

Fix: To mitigate issues with app functionality that depend on staff performance, try to establish a clear line of communication with the staff. I... ⇲