fix problems on Kasta [iphone]

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—— Run into issues on Kasta? Get help pending when official support gets back to you!

Kasta: покупки одяг та взуття
Info:
company: modnaKasta
: https://kasta.ua/page/support/contacts/
: kasta.ua
Chat with our AI-based Kasta Support
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Bugs issue

Kasta does not work

Fix: Restart the app. Double-tap the Home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on the Kasta app... ⇲
 
Customization issue

Sorting by price is missing

Fix: Look for any available filters or sorting options within the app. Sometimes, sorting options are hidden in a menu or settings icon. Explore... ⇲

Inability to filter by multiple sizes

Fix: Use the available size filter to select your preferred size, then manually check other sizes by scrolling through the listings. This is not... ⇲

No option to return items to cart after reservation expires

Fix: Keep track of items you want to purchase and add them to your cart before the reservation expires. This way, you can quickly re-add them if... ⇲

Inconvenient product filtering

Fix: Familiarize yourself with the filtering options available in the app. Sometimes, adjusting the filters can yield better results. OR Creat... ⇲

Limited product assortment

Fix: Check back frequently for new arrivals, as inventory can change often. You may find new products that meet your needs. OR Explore similar... ⇲
 
UI issue

Items displayed are mixed between genders

Fix: Check if there is a gender filter option in the app. If available, use it to narrow down your search to either men's or women's items. OR... ⇲

Default view shows sold items

Fix: Check the app settings to see if there is an option to hide sold items. If available, enable this option to improve your browsing experience... ⇲
 
Search issue

No tag search functionality

Fix: Use the search bar to enter keywords related to the items you are looking for. This can help you find products even without tag functionalit... ⇲
 
Updates issue

Data lost after app update

Fix: Before updating the app, take screenshots of your favorite items or write down important information. This way, you can easily find them aga... ⇲
 
Payments issue

Limited payment options

Fix: Check if there are alternative payment methods available in the app settings. Sometimes, additional options can be enabled from within the a... ⇲

Delivery costs not free

Fix: Look for promotions or discounts that may offer free shipping on certain orders. These are often available during sales or special events.... ⇲
 
Compatibility issue

Poor interface on older devices

Fix: Clear the app cache by going to Settings > General > iPhone Storage, selecting the Kasta app, and choosing 'Offload App'. This can help impr... ⇲
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 what users are saying
Good experience
96.6%

Neutral
1.8%

Bad experience
1.6%

~ from our NLP analysis of 734 combined software ratings.

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 Private Data Kasta collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics