fix problems on KBC [iphone]

—— Run into issues on KBC ? Get help pending when official support gets back to you!

KBC Mobile Bulgaria

Info:

company: KBC BANK BULGARIA EAD

: https://www.ubb.bg/contact

Chat with our AI-based KBC Support

🛠️ Common KBC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to order a new bankomat card online

Fix: To order a new bankomat card, you can visit the nearest bank branch in person. Bring your identification and any necessary documents. Altern... ⇲

Lacks transaction details

Fix: Check if there is an option within the app to view detailed transaction history. Sometimes, tapping on a transaction can reveal more informa... ⇲

UI issue

Convoluted menus and processes

Fix: Take some time to familiarize yourself with the app's layout. Create a list of the most common tasks you perform and note the steps needed t... ⇲

Settings issue

No language settings for foreign speakers

Fix: If the app does not support multiple languages, consider using a translation app on your phone to help you understand the menus and options.... ⇲

Payments issue

Issues with transfers in USD during weekends

Fix: If you encounter issues with USD transfers on weekends, try scheduling your transfers for weekdays when the banking system is fully operatio... ⇲

Slow issue

Mobile app is slow and problematic for utility bill payments

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. You can check for updates in the A... ⇲

Bugs issue

KBC does not show accurate transaction date and location

Fix: Check if your phone's date and time settings are set to automatic. Go to Settings > General > Date & Time and enable 'Set Automatically'. Th... ⇲

KBC is buggy and not user-friendly

Fix: Try restarting your phone to see if that resolves any temporary bugs. Additionally, ensure that your app is updated to the latest version, a... ⇲

Account issue

Account gets locked after login attempts

Fix: Make sure you are entering the correct username and password. If you forget your password, use the 'Forgot Password' feature to reset it. Th... ⇲

Features issue

Lacks functionality for users living abroad

Fix: If you are living abroad, check if the app has a specific section for international users or services. You may need to use the bank's websit... ⇲

Support issue

Poor customer service response time

Fix: If you need immediate assistance, try using the bank's online chat feature if available, as this may provide quicker responses than email or... ⇲