fix problems on Telehealth [iphone]

—— Run into issues on Telehealth ? Get help pending when official support gets back to you!

Telehealth by SimplePractice

Info:

company: SimplePractice, LLC.

: https://support.simplepractice.com

: www.simplepractice.com

Chat with our AI-based Telehealth Support

🛠️ Common Telehealth Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Telehealth freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Telehealth app, and select 'Offload App'. This will remove the app b... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of the Telehealth app by checking for updates in the App Store. Developers often... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary materials: Before going offline, ensure you download any necessary documents or resources within the app. Check if the... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app resources: Check if the Telehealth app has a help or FAQ section within the app. This can provide immediate answers to com... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Telehealth and ensure that notifications are enabled. Adjust the alert styl... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any available customization options that you may have overlooked. Sometimes,... ⇲

Battery issue