fix problems on Get EnGen [iphone]

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—— Run into issues on Get EnGen? Get help pending when official support gets back to you!

Get EnGen
Info:
company: EnGen
: https://getengen.com
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Audio issue

Audios lessons don’t sound

Fix: Check your device's volume settings. Make sure the volume is turned up and that the mute switch on the side of your iPhone is not activated.... ⇲

Loud noise when selecting words

Fix: Check the app's sound settings. Look for an option to adjust sound effects or notifications within the app settings. OR Consider using he... ⇲
 
Bugs issue

Errors with missing letters in lessons

Fix: Try refreshing the lesson. Exit the lesson and re-enter it to see if the letters appear correctly. OR Check for app updates. An update ma... ⇲
 
Gameplay issue

Get EnGen is boring and monotone

Fix: Explore different activities within the app. Sometimes, engaging with various features can make the experience more enjoyable. OR Conside... ⇲

Teaching method perceived as weak

Fix: Supplement your learning with additional resources, such as language exchange apps or online courses that offer different teaching methods.... ⇲
 
Compatibility issue

Difficulties joining private classes

Fix: Ensure you have a stable internet connection. A weak connection can hinder your ability to join classes. Try switching to Wi-Fi if you're us... ⇲
 
Registration issue

Issues with account creation

Fix: Verify that you are entering all required information correctly. Check for typos in your email address or password. OR Try using a differ... ⇲
 
Support issue

Support unresponsive to class scheduling issues

Fix: Check the app for any FAQs or help sections that may address your scheduling issues. Sometimes, common problems are documented there. OR... ⇲
 
Freezing issue

Get EnGen freezes during initial learning

Fix: Force close the app and restart it. Swipe up from the bottom of the screen and swipe the app off the screen to close it completely, then reo... ⇲
 
Account issue

Problems resetting password

Fix: Ensure you are following the password reset instructions correctly. Check your email for a reset link and follow it promptly. OR Try rese... ⇲
 
Customization issue

Does not teach American accent

Fix: Look for additional resources that focus specifically on American English, such as YouTube channels or podcasts that emphasize American pron... ⇲
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 what users are saying
Good experience
72.5%

Bad experience
24.2%

Neutral
3.3%

~ from our NLP analysis of 182 combined software ratings.

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 Private Data Get EnGen collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Search History
    • Diagnostics