fix problems on NoteLedge [iphone]

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—— Run into issues on NoteLedge? Get help pending when official support gets back to you!

NoteLedge - Mood Board & Notes
Info:
company: Kdan Mobile Software LTD
: https://support.kdanmobile.com/hc/en-us/categories/204531568-Noteledge-For-iPhone
: www.kdan.com
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UI issue

Cannot copy and paste pictures into notes

Fix: Instead of copying and pasting, try using the 'Insert Image' feature within the app. Look for an option to add images directly from your pho... ⇲

Cannot write in split screen mode

Fix: Check if the app supports split screen mode by going to the app's settings. If it does not, you may need to use the app in full-screen mode... ⇲

Complicated note-taking process

Fix: Familiarize yourself with the app's features by exploring the settings and help sections. This can help you understand how to streamline you... ⇲

Handwriting tool is disappointing

Fix: Experiment with different stylus options if you are using a stylus. Some styluses may provide a better writing experience than others. OR... ⇲

Zooming issues while drawing or writing

Fix: Check the app settings for zoom sensitivity or drawing settings that may affect how zooming works. Adjust these settings to see if it improv... ⇲
 
Loading issue

NoteLedge fails to open after purchase

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping NoteLedge off the screen. T... ⇲
 
Ads issue

Constant prompts to upgrade or purchase

Fix: Check the app settings for an option to disable notifications or prompts for upgrades. This can help reduce interruptions while using the ap... ⇲

Popup ads for other apps disrupt usage

Fix: Look for an option in the app settings to disable ads or switch to a paid version that removes ads altogether. OR Consider using the app... ⇲
 
Syncing issue

Loses notes frequently

Fix: Regularly back up your notes by exporting them to a different format (like PDF) or another app. This ensures you have a copy in case of data... ⇲

Erases pages when syncing between devices

Fix: Before syncing, ensure that all notes are saved and backed up. You can do this by exporting them to a different format or app. OR Check y... ⇲
 
Slow issue

Lagging issues on new devices

Fix: Ensure that the app is updated to the latest version, as updates often include performance improvements and bug fixes. OR Try closing oth... ⇲
 
Compatibility issue

Inability to use Apple Pencil effectively

Fix: Make sure that the Apple Pencil is charged and properly paired with your iPhone. Go to Settings > Bluetooth to check the connection. OR A... ⇲

Cannot import notes to other programs

Fix: Look for an export option within the app that allows you to save notes in a compatible format (like PDF or text) that can be imported into o... ⇲
 
Payments issue

Trial period not truly a trial

Fix: If the trial period feels limited, consider exploring other note-taking apps that offer more generous trial periods or features without rest... ⇲

Limited functionality without premium

Fix: Explore the free features thoroughly to maximize their use. Sometimes, users overlook useful tools that are available without a premium subs... ⇲

High cost of premium version

Fix: Evaluate whether the premium features are essential for your needs. If not, stick with the free version and utilize its available features.... ⇲
 
Search issue

No search functionality for notes

Fix: Organize your notes into folders or categories to make them easier to find manually. This can help mitigate the lack of a search function.... ⇲
 
Support issue

Limited help and tutorial resources

Fix: Search for user-generated tutorials on platforms like YouTube or forums where other users may have shared their experiences and tips. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.7%

Bad experience
29.2%

Neutral
4.2%

~ from our NLP analysis of 72 combined software ratings.

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 Private Data NoteLedge collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. NoteLedge: $9.99 Get access to all premium features.
  2. NoteLedge Pro (Month): $4.99 NoteLedge Pro (Month)
  3. NoteLedge: $59.99 An all-access pass to Creative App Series.
  4. NoteLedge: $19.99 An all-access pass to Creative App Series.
  5. NoteLedge Pro (Year): $29.99 NoteLedge Pro (Year)
  6. Kdan Cloud: $2.99 Subscription to Kdan Cloud storage
  7. Deluxe Creative Pack: $3.99 Get premium features in NoteLedge
  8. NoteLedge Pro (Quarter): $10.99 NoteLedge Pro (Quarter)
  9. Deluxe Creative Pack: $15.99 Get premium features in NoteLedge
  10. Deluxe Creative Pack: $8.99 Get premium features in NoteLedge