fix problems on TAG Heuer Connected [iphone]

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—— Run into issues on TAG Heuer Connected? Get help pending when official support gets back to you!

TAG Heuer Connected
Info:
company: TAG Heuer Professional Timing
: https://www.tagheuer.com/tag-heuer-connected/contact-us
: www.tagheuer.com
Chat with our AI-based TAG Heuer Connected Support
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Settings issue

Inability to edit activity data

Fix: 1. Open the TAG Heuer app and navigate to the activity you want to edit. Look for an 'Edit' option, which may be represented by a pencil ico... ⇲
 
Network issue

Random disconnections from phone

Fix: 1. Ensure that your iPhone is within a reasonable distance from the TAG Heuer watch to maintain a stable connection. 2. Disable any battery-... ⇲
 
Compatibility issue

Poor integration with Apple Health/Fitness

Fix: 1. Open the TAG Heuer app and navigate to settings. Look for an option to connect or sync with Apple Health. Ensure that permissions are gra... ⇲

Multiple app dependencies

Fix: 1. Review the TAG Heuer app settings to see if you can minimize the number of connected apps. Disconnect any apps that are not essential for... ⇲
 
Glitches issue

Glitchy performance

Fix: 1. Clear the app cache by going to the TAG Heuer app settings and looking for an option to clear cache or data. 2. Restart your iPhone to fr... ⇲
 
Updates issue

Limited watch face updates

Fix: 1. Check the TAG Heuer app for any available watch face updates. Go to the app and look for a section dedicated to watch faces. 2. If no new... ⇲
 
Bugs issue

Inconsistent activity tracking

Fix: 1. Ensure that the TAG Heuer app has permission to access your location and motion data. Go to Settings > Privacy > Location Services and en... ⇲

Bugs in sports app

Fix: 1. Check for updates for the TAG Heuer app in the App Store, as updates often fix bugs. 2. Clear the app cache if possible, or uninstall and... ⇲
 
Notifications issue

Notifications not received

Fix: 1. Ensure that notifications are enabled for the TAG Heuer app. Go to Settings > Notifications, find the TAG Heuer app, and ensure that 'All... ⇲
 
Slow issue

Slow GPS connection

Fix: 1. Ensure that your iPhone has a clear view of the sky when trying to connect to GPS, as obstructions can slow down the connection. 2. Resta... ⇲
 
Customization issue

Lack of customization in power saving mode

Fix: 1. Check the TAG Heuer app settings for any options related to power saving mode. Some features may be adjustable within the app. 2. If cust... ⇲

Limited options for temperature unit switching

Fix: 1. Check the TAG Heuer app settings for any options related to temperature units. If available, switch between Celsius and Fahrenheit as nee... ⇲
 
Battery issue

Poor battery life

Fix: 1. Reduce the brightness of the watch display by going to Settings > Display and adjusting the brightness level. 2. Limit the use of feature... ⇲
 
Support issue

No support for swimming tracking

Fix: 1. Use a different fitness app that supports swimming tracking and can sync with TAG Heuer or Apple Health. 2. Manually log swimming activit... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.4%

Bad experience
1.0%

~ from our NLP analysis of 6,789 combined software ratings.

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 Private Data TAG Heuer Connected collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics