fix problems on ParkWhiz [iphone]

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—— Run into issues on ParkWhiz? Get help pending when official support gets back to you!

ParkWhiz - #1 Parking App
Info:
company: ParkWhiz, Inc.
: https://www.parkwhiz.com/help/
: www.parkwhiz.com
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Network issue

Inconsistent communication with parking garages

Fix: 1. Confirm reservation details: Always double-check your reservation details in the app before heading to the garage. Take note of the addre... ⇲
 
Support issue

Lack of customer support responsiveness

Fix: 1. Use in-app support: Check if the app has a support or help section where you can submit a ticket or query. This may be faster than waitin... ⇲

Delayed responses from customer service

Fix: 1. Use in-app support: Utilize any in-app support features to submit your queries, as this may yield faster responses than email. 2. Check... ⇲
 
Pricing issue

Prepaid rates often higher than on-site rates

Fix: 1. Compare rates: Before booking, compare the prepaid rates in the app with the on-site rates by checking the garage’s website or calling th... ⇲
 
UI issue

Issues with scanning parking passes

Fix: 1. Ensure good lighting: When scanning your parking pass, make sure you are in a well-lit area to help the scanner read the code accurately.... ⇲

Poor user experience when navigating the app

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and layout to become more comfortable with navigation. 2... ⇲
 
Capacity issue

Garages sometimes oversell spots

Fix: 1. Arrive early: To avoid issues with overselling, arrive at the garage earlier than your reservation time to secure your spot. 2. Confirm... ⇲
 
Payments issue

Difficulties in obtaining refunds

Fix: 1. Review refund policy: Familiarize yourself with the app’s refund policy to understand the conditions under which refunds are granted. 2.... ⇲
 
Syncing issue

Poor app and website integration

Fix: 1. Use the app primarily: If the website is not functioning well, rely on the app for all your parking needs, as it may have more up-to-date... ⇲
 
Information issue

Limited information on parking lot details

Fix: 1. Check reviews: Look for user reviews of the parking garage on the app or other platforms to gather more information about the location.... ⇲

Inaccurate opening hours for garages

Fix: 1. Verify hours: Always verify the opening hours by calling the garage directly before your visit, especially if you are parking during off-... ⇲
 
Instructions issue

No clear instructions for parking lot entry

Fix: 1. Look for signs: Upon arrival, look for any posted signs that may provide instructions for entering the parking lot. 2. Use the app for g... ⇲
 
Communication issue

Attendants often unaware of reservations

Fix: 1. Show confirmation: Always have your reservation confirmation ready to show to the attendant upon arrival. This can help clarify any misun... ⇲
 
Validation issue

Inability to validate prepaid tickets

Fix: 1. Check validation options: Review the app or the garage’s website to see if there are specific instructions for validating prepaid tickets... ⇲
 
Policies issue

Confusing oversized vehicle policies

Fix: 1. Review policies: Before booking, check the app or the garage’s website for any specific policies regarding oversized vehicles. 2. Call t... ⇲
 
Crashes issue

ParkWhiz crashes or freezes during use

Fix: 1. Restart your device: Sometimes, simply restarting your iPhone can resolve app crashes or freezes. 2. Update the app: Ensure you are usin... ⇲
 
Customization issue

No option to extend parking time in some lots

Fix: 1. Check for extension options: Before your parking time expires, check the app for any available options to extend your parking time. 2. C... ⇲
 
Updates issue

Lack of real-time availability updates

Fix: 1. Refresh the app: Regularly refresh the app to check for the latest availability updates, especially if you are looking for a spot at the... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.6%

Neutral
1.1%

~ from our NLP analysis of 170,433 combined software ratings.

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 Private Data ParkWhiz collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics