—— Run into issues on THINKWARE DASH CAM LINK? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Explore the app thoroughly to ensure you are not missing any hidden settings. Check under all tabs and submenus for options that may not be... ⇲
Fix: Use a hardwire kit to connect the dash cam directly to the car's fuse box. This allows the dash cam to draw power only when the car is on, p... ⇲
Fix: Ensure that both the dash cam and your iPhone are updated to the latest software versions. Sometimes, connection issues can stem from outdat... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on a mobile network, try switching to Wi-Fi or vice versa to see if the co... ⇲
Fix: Download videos directly to your iPhone when connected to Wi-Fi, and then disconnect the Wi-Fi to view them offline. This can help manage da... ⇲
Fix: Ensure that your iPhone's Wi-Fi settings are optimized. Forget the dash cam's network and reconnect to refresh the connection. OR Reduce... ⇲
Fix: Ensure that your iPhone's software is up to date, as updates can fix bugs that cause disconnections. OR Try resetting the network setting... ⇲
Fix: Manually select the Wi-Fi option in the app settings to ensure it prioritizes Wi-Fi over Bluetooth for connections. OR Disable Bluetooth... ⇲
Fix: Ensure that your iPhone has sufficient storage space available. Low storage can slow down the retrieval process. Clear unnecessary files or... ⇲
Fix: Adjust the settings for Parking Mode to reduce sensitivity or set a timer for how long it should remain active after the car is turned off.... ⇲
Fix: Go to the app settings and manually select your preferred language. This should override any automatic settings that may be causing the issu... ⇲
Fix: Familiarize yourself with the app by exploring each section and feature. Take notes on where specific settings are located for easier access... ⇲
Fix: Follow a step-by-step guide or video tutorial available online to streamline the setup process. This can help you avoid unnecessary steps an... ⇲
Fix: Check the app settings for a recording mode option. Some dash cams have a toggle for continuous recording that may be hidden in advanced set... ⇲
Fix: Check if there is a 'Save' or 'Apply' button after changing settings. Some apps require you to confirm changes before they are saved. OR... ⇲
Fix: Look for user manuals or guides online that provide clearer instructions. Many users share their experiences and solutions on forums or vide... ⇲
Fix: Clear the app cache and data from your iPhone settings. This can help resolve issues caused by corrupted data. OR Uninstall and reinstall... ⇲
Fix: Check the audio settings within the app to ensure that audio playback is enabled and the volume is turned up. OR Try playing the audio th... ⇲
Fix: Check the physical connections of the rear camera to ensure it is securely plugged into the dash cam. A loose connection can prevent detecti... ⇲
Fix: Turn off automatic updates for the app in your iPhone settings to prevent unexpected changes. You can manually update when you are ready.... ⇲