fix problems on 390Eyes [iphone]

—— Run into issues on 390Eyes? Get help pending when official support gets back to you!

390Eyes

Info:

company: Shenzhen Dagro Electronic Technology Co.,LTD

: http://www.xiaoqiangiot.com

Chat with our AI-based 390Eyes Support

🛠️ Common 390Eyes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Camera does not show up in devices

Fix: 1. Ensure that the camera is powered on and properly connected to your iPhone. Check the camera's power indicator to confirm it's on. 2. Res... ⇲

No support for connecting to WiFi

Fix: 1. Verify that your WiFi network is functioning properly by connecting another device to it. 2. Ensure that the camera supports the WiFi fre... ⇲

Camera issue

Camera not recording video

Fix: 1. Check the camera's storage settings. Ensure that there is enough storage space available for recording. 2. Verify that the camera is set... ⇲

Support issue

Lack of response from support

Fix: 1. Check the camera's user manual or the official website for troubleshooting guides and FAQs that may address your issue. 2. Look for commu... ⇲

Settings issue

No option to turn off night mode

Fix: 1. Check the camera's settings through its app or interface. Look for a section related to image settings or night mode. 2. If the camera ha... ⇲

No option to turn off infrared and color light mode

Fix: 1. Access the camera's settings through its app or interface. Look for options related to infrared or light settings. 2. If the camera has a... ⇲

Unable to add devices

Fix: 1. Ensure that the camera is in pairing mode. Refer to the user manual for instructions on how to put the camera into pairing mode. 2. Resta... ⇲

Compatibility issue

Requires 2.4 GHz WiFi

Fix: 1. If your router supports dual-band, log into your router settings and ensure the 2.4 GHz band is enabled. 2. If you only have a 5 GHz netw... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

62.5%

Good experience

20.8%

Neutral

16.7%

~ from our NLP analysis of 24 combined software ratings.

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Private Data 390Eyes collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data