fix problems on Video Captions [iphone]

—— Run into issues on Video Captions? Get help pending when official support gets back to you!

Video Captions - Text on video

Info:

company: Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA.

: https://www.artmobileapps.com.br

Chat with our AI-based Video Captions Support

🛠️ Common Video Captions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Video Captions freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Video Caption... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the Video Captions app, and select 'Offload App'. This will r... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. If the app continues to crash, tr... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during playba... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check online forums or communities related to... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Video Captions and ensure that notifications are enabled. Check the alert style and sounds to ensure the... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app that ma... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately visib... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app or enable Low Power Mode by going to Settings > Battery > Low Power Mode. 2. Close other... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is outdated, conside... ⇲