fix problems on MKE [iphone]

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—— Run into issues on MKE ? Get help pending when official support gets back to you!

MKE Mobile Action
Info:
company: City Of Milwaukee
: http://www.publicstuff.com/faq
: www.publicstuff.com
Chat with our AI-based MKE Support
   Hello! How can I assist you?  

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UI issue

next button does not appear

Fix: Make sure that all required fields in the form are filled out. Sometimes, the 'Next' button will not appear until all necessary information... ⇲

not user friendly

Fix: Explore the app thoroughly. Spend some time navigating through different sections to familiarize yourself with its layout and features. This... ⇲

requires retyping contact information

Fix: Check if there is an option to save contacts within the app. If available, save your contact information once, so you don’t have to retype i... ⇲

not intuitive for users

Fix: Take some time to read through any available user guides or FAQs that may be provided within the app or on its website. This can help clarif... ⇲
 
Search issue

search terms not recognized

Fix: Try using different keywords or phrases when searching. Sometimes, synonyms or related terms can yield better results. OR Check for any f... ⇲
 
Audio issue

no option to report noise with video

Fix: Look for an alternative way to report noise. If the app does not support this feature, consider documenting the noise issue separately and r... ⇲
 
Support issue

needs tutorial or help menu

Fix: Look for a help section within the app. Some apps have a hidden help menu that can be accessed from the settings or main menu. OR Search... ⇲
 
Freezing issue

freezes on submit

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find MKE Mobile Action, and select 'Offload App'. This will f... ⇲
 
Network issue

does not send information to the City

Fix: Ensure that you have a stable internet connection. Check your Wi-Fi or cellular data settings to confirm that you are connected. OR Try l... ⇲
 
Links issue

many links do not work

Fix: Check your internet connection. Sometimes, links may not work due to connectivity issues. Ensure you are connected to the internet before cl... ⇲
 
Accessibility issue

not accessible features

Fix: Explore the app settings to see if there are any accessibility options that can be enabled to improve usability, such as voiceover or larger... ⇲
 
Bugs issue

totally pointless app

Fix: Reassess your needs and see if there are specific features you are looking for that the app does not provide. If so, consider using alternat... ⇲
 
Crashes issue

no longer working

Fix: Check for any updates in the App Store. If the app is outdated, it may not function properly. Update it if necessary. OR If the app still... ⇲
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 what users are saying
Bad experience
64.5%

Good experience
32.3%

Neutral
3.2%

~ from our NLP analysis of 31 combined software ratings.

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 Private Data MKE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics