fix problems on Explore.org [iphone]

—— Run into issues on Explore.org? Get help pending when official support gets back to you!

explore.org

Info:

company: explore Annenberg LLC

: http://explore.org/

Chat with our AI-based explore.org Support

🛠️ Common explore.org Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

explore.org updated causing zero streams

Fix: 1. Restart the app: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲

explore.org is laggy

Fix: 1. Clear app cache: Go to your iPhone settings, scroll down to find the explore.org app, and check if there is an option to clear cache or d... ⇲

Screen issue

full screen mode not available in landscape

Fix: 1. Check app settings: Open the explore.org app and look for any settings related to video display or orientation. Ensure that any options f... ⇲

cut off screens on iPad

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if there are any settings that might affect how apps display on... ⇲

Freezing issue

screen freezes when switching cams

Fix: 1. Wait for a moment: Sometimes, the app may take a few seconds to load the new camera feed. Give it a moment before trying to switch again.... ⇲

explore.org freezes after viewing one cam

Fix: 1. Restart the app: If the app freezes, close it completely and reopen it to reset the session. 2. Clear app cache: If possible, clear the a... ⇲

no response from app after stream starts

Fix: 1. Restart the app: If the app becomes unresponsive, close it completely and reopen it to reset the connection. 2. Check for updates: Ensure... ⇲

inability to access previous page when frozen

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe the app off the screen to force close it. Reopen... ⇲

Crashes issue

explore.org crashes on space cams

Fix: 1. Check for updates: Go to the App Store and check if there is an update available for the explore.org app. Updating can fix bugs that caus... ⇲

Loading issue

video not loading on iPad

Fix: 1. Check your internet connection: Ensure that your iPad is connected to a strong Wi-Fi network. Try loading a different app or website to c... ⇲

UI issue

difficulty navigating back to main menu

Fix: 1. Use the back button: Look for a back button or icon in the app interface. If it’s not visible, try swiping from the left edge of the scre... ⇲

Compatibility issue

explore.org does not work in landscape mode

Fix: 1. Check device orientation lock: Ensure that your iPad or iPhone is not locked in portrait mode. Swipe down from the top right corner to ac... ⇲

Bugs issue

stream shows incorrect time

Fix: 1. Refresh the stream: Try pulling down on the screen to refresh the stream, which may correct the time display. 2. Check device time settin... ⇲

Messages issue