fix problems on The Big Day [iphone]

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—— Run into issues on The Big Day? Get help pending when official support gets back to you!

The Big Day: Wedding Planner
Info:
company: Bridebook
: https://thebigday.app
: thebigday.app
Chat with our AI-based The Big Day Support
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Updates issue

Countdown feature does not update daily

Fix: Check your device settings: Go to Settings > General > Date & Time and ensure 'Set Automatically' is turned on. This ensures your device's t... ⇲

Guest list deleted after update

Fix: Check for backups: If you have iCloud or another backup service, check if your guest list can be restored from a previous backup. OR Manu... ⇲
 
Permissions issue

Cannot share with partner

Fix: Check for sharing options: Look in the app settings for any sharing or collaboration features that may need to be enabled. OR Use a third... ⇲
 
Bugs issue

Date input resets to today

Fix: Ensure the app has permission to access your calendar: Go to Settings > Privacy > Calendars and make sure The Big Day: Wedding Planner is al... ⇲

Countdown days fluctuate

Fix: Verify the event date: Double-check that the event date is set correctly in the app to ensure the countdown is accurate. OR Reinstall the... ⇲
 
Ads issue

Ads are distracting

Fix: Check for a premium version: Look in the app settings to see if there is an option to upgrade to a premium version that removes ads. OR U... ⇲
 
Payments issue

Limited guest list without premium

Fix: Maximize the current guest list: Use the available slots wisely by prioritizing your most important guests first. OR Consider using a sep... ⇲

No option to track payments

Fix: Use a separate budgeting app: Consider using a financial tracking app to manage your wedding budget and payments separately. OR Create a... ⇲
 
Customization issue

Tasks do not have due dates

Fix: Create a manual tracking system: Use a separate note-taking app or a physical planner to assign due dates to tasks and keep track of them.... ⇲

Cannot delete auto-created lists

Fix: Look for an edit option: Check if there is an edit button in the list section that allows you to modify or delete auto-created lists. OR... ⇲

Cannot reorder task items

Fix: Check for an edit mode: Look for an option to enter edit mode where you can drag and drop tasks to reorder them. OR Create a new list: If... ⇲
 
Crashes issue

The Big Day freezes or crashes

Fix: Restart your iPhone: Hold down the power button and slide to power off. Turn it back on after a few seconds to refresh the system. OR Fre... ⇲
 
Uploads issue

Cannot add own photos

Fix: Check app permissions: Go to Settings > Privacy > Photos and ensure The Big Day: Wedding Planner has permission to access your photos. OR... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
2.9%

Neutral
2.6%

~ from our NLP analysis of 1,673 combined software ratings.

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 Private Data The Big Day collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. PRO: $7.99 Unlock all features and remove ads
  2. PRO: $4.99 Unlock all features and remove ads
  3. Ad-free: $2.99 Removes all ads from the app