—— Run into issues on Jordan Islamic Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your iPhone's Face ID is set up correctly. Go to Settings > Face ID & Passcode and ensure that Face ID is enabled for apps. If the... ⇲
Fix: Ensure you have all required documents ready before starting the process. This may include identification, proof of address, and any other n... ⇲
Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen and then relaunch it. If the error persists, restart... ⇲
Fix: Re-register your Face ID by going to Settings > Face ID & Passcode. Delete the existing Face ID and set it up again to ensure it works prope... ⇲
Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Enable this feature if available to avoid repeated logins. O... ⇲
Fix: Try rotating your iPhone to landscape mode and then back to portrait mode. This can sometimes reset the display and bring back the menu icon... ⇲
Fix: Familiarize yourself with the app's layout by exploring all features. Sometimes, usability improves with practice as you learn where everyth... ⇲
Fix: Try swiping down from the top right corner of the screen to access the control center, which may reveal hidden navigation options. OR If... ⇲
Fix: Try using the back button or gesture (swipe from the left edge of the screen) to return to the previous menu. This is often a standard navig... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the Jordan Islamic Bank app, and select 'Offload App'. This will... ⇲
Fix: Close any background apps that may be using resources. Double-click the home button (or swipe up from the bottom on iPhone X) and swipe up o... ⇲
Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for the app, and check for updates. Developers often fix b... ⇲
Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. Install any available updates. OR I... ⇲
Fix: Check if your iPhone is set to dark mode by going to Settings > Display & Brightness and selecting 'Dark'. Some apps automatically adjust to... ⇲
Fix: Check the bank's official website or social media for any announcements regarding server maintenance or outages. This can provide context fo... ⇲
Fix: Try reaching out through different channels such as email, social media, or the bank's website contact form. Sometimes, different methods yi... ⇲
Fix: Ensure that your payment information is entered correctly. Double-check card numbers, expiration dates, and CVV codes. OR If payment proc... ⇲
Fix: Check if the app requires any additional permissions after the update. Go to Settings > Privacy and ensure the app has the necessary permiss... ⇲
Fix: Go to the App Store, search for the Jordan Islamic Bank app, and check for updates. Install any available updates to ensure optimal function... ⇲