fix problems on PhotoDirector [iphone]

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—— Run into issues on PhotoDirector? Get help pending when official support gets back to you!

PhotoDirector: AI Photo Editor
Info:
company: CyberLink
: http://support.cyberlink.com
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Payments issue
Inaccessible premium features despite subscription

Fix: Ensure that you are logged into the correct account associated with your subscription. Sometimes, users may have multiple accounts and may n... ⇲
Hidden costs for additional features

Fix: Before making any purchases, carefully read the app's description and user reviews to understand what features are included in the subscript... ⇲
Subscription issues with unauthorized charges

Fix: Review your subscription settings in the App Store. Go to Settings > [Your Name] > Subscriptions to manage your subscriptions and ensure you... ⇲
Previous purchase not honored after subscription change

Fix: Check your purchase history in the App Store to confirm what you have previously bought. Go to Settings > [Your Name] > Purchases to review... ⇲
 
UI issue
No way to measure image size or pixels

Fix: Use a third-party app that specializes in image analysis to measure the size or pixels of your images. Apps like Image Size or Photo & Pictu... ⇲
Difficult app navigation on iPhone

Fix: Familiarize yourself with the app's layout by exploring each section. Take time to navigate through the menus and settings to understand whe... ⇲
 
Customization issue
Lack of clear instructions for custom backgrounds

Fix: Explore the app's help section or FAQ for guidance on how to use custom backgrounds. Often, there are tutorials or tips available within the... ⇲
 
AI issue
Inconsistent AI image generation quality

Fix: Experiment with different settings or styles within the app to see if certain configurations yield better results. Sometimes, adjusting the... ⇲
AI fails to represent diverse skin tones and body types

Fix: Adjust the settings or filters within the app to see if there are options for customizing skin tones and body types. Look for any diversity... ⇲
 
Privacy issue
Sensitive content restrictions without user control

Fix: Check the app's settings to see if there are options to adjust content filters. Some apps allow users to customize their content preferences... ⇲
No option to remove uploaded images from app

Fix: Check the app's settings or help section to see if there is an option to delete uploaded images. Some apps have a specific section for manag... ⇲
 
Filters issue
Aggressive filters leading to unnatural results

Fix: Adjust the intensity of the filters applied to your images. Most apps allow you to modify the strength of filters, which can help achieve a... ⇲
 
Features issue
Cloning feature not available

Fix: Look for alternative apps that offer cloning features, such as Snapseed or Adobe Photoshop Express, which can provide similar functionality.... ⇲
Limited free features for collage making

Fix: Explore other free collage-making apps that offer more features, such as Canva or Pic Collage, and then import your images into PhotoDirecto... ⇲
Background eraser lacks zoom functionality

Fix: Use a different app that offers better zoom functionality for background erasing, such as PicsArt or Adobe Photoshop Mix, and then import th... ⇲
 
Compatibility issue
Compatibility issues with newer devices

Fix: Ensure that your app is updated to the latest version, as updates often include compatibility fixes. Go to the App Store, search for PhotoDi... ⇲
 
Updates issue
Major features disabled after updates

Fix: Check the app's update notes in the App Store to see if any features have been temporarily disabled or changed. This can provide insight int... ⇲
 
Storage issue
Inability to save retouched images

Fix: Ensure that you have sufficient storage space on your device, as lack of space can prevent saving images. Go to Settings > General > iPhone... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.2%

Bad experience
10.7%

Neutral
3.1%

~ from our NLP analysis of 5,893 combined software ratings.

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 Private Data PhotoDirector collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Crop, Retouch, Edit Pics: $29.99 Yearly membership for premium editing
  2. Yearly Subscription: $39.99 Yearly Subscription
  3. Monthly Subscription: $6.99 Monthly plan for premium editing
  4. Monthly Subscription: $2.99 Monthly plan for premium editing
  5. Crop, Retouch, Edit Pics: $24.99 Yearly membership for premium editing
  6. Monthly Subscription: $9.99 Monthly Subscription
  7. Yearly Subscription: $34.99 Yearly Subscription
  8. 20 Headshots: $5.59 20 Headshots
  9. Pack of 10 AI Outfit: $1.39 Pack of 10 AI Outfit
  10. Premium Version (Quarterly): $6.99 Quarterly plan for premium editing