fix problems on Qubii Pro [iphone]

—— Run into issues on Qubii Pro? Get help pending when official support gets back to you!

Qubii Pro

Info:

company: Maktar Inc.

: https://help.maktar.com

Chat with our AI-based Qubii Pro Support

🛠️ Common Qubii Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Qubii Pro crashes when searching for new photos

Fix: 1. Restart the Qubii Pro app: Close the app completely by swiping it away from the app switcher, then reopen it. This can clear temporary gl... ⇲

Device may not be recognized by the app

Fix: 1. Check connections: Ensure that the Qubii Pro device is properly connected to your iPhone. Disconnect and reconnect the device to ensure a... ⇲

Backup issue

Initial backup takes a long time

Fix: 1. Optimize backup settings: Before starting the backup, go to the app settings and select only the essential folders or files to back up in... ⇲

Error messages during backup

Fix: 1. Check storage space: Ensure that there is enough storage space on both your iPhone and the Qubii Pro device. If storage is low, delete un... ⇲

Hidden photos may not be backed up

Fix: 1. Unhide photos: Before backing up, go to your Photos app, find the hidden photos, and unhide them. This will ensure they are included in t... ⇲

Customization issue

Limited folder organization options

Fix: 1. Create subfolders: Use the existing folder structure to create subfolders within the app for better organization. This can help you categ... ⇲

Compatibility issue

Incompatibility with USB-C cables

Fix: 1. Use the original cable: Always use the original USB cable that came with the Qubii Pro device to ensure compatibility. 2. Check cable spe... ⇲

Network issue

Occasional connection issues

Fix: 1. Check Wi-Fi connection: Ensure that your iPhone is connected to a stable Wi-Fi network. If the connection is weak, try moving closer to t... ⇲

Support issue

Requires troubleshooting for some users

Fix: 1. Follow the user manual: Refer to the Qubii Pro user manual for troubleshooting steps specific to your issue. This can provide tailored so... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

99.1%

Bad experience

0.5%

Neutral

0.4%

~ from our NLP analysis of 1,051 combined software ratings.

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Private Data Qubii Pro collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- User Content
- Diagnostics

Cost of Subscriptions

Twitter Backup: $0.99 Download and backup Twitter media files