fix problems on PGCFCU [iphone]

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—— Run into issues on PGCFCU? Get help pending when official support gets back to you!

PGCFCU
Info:
company: Prince Georges Community Federal Credit Union
: https://www.princegeorgescfcu.org
: www.princegeorgescfcu.org
Chat with our AI-based PGCFCU Support
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Payments issue

payments take three days to process

Fix: 1. Check the payment processing times in the app's FAQ or help section. Some payments may naturally take longer due to bank processing times... ⇲
 
UI issue

pending transaction tab not found

Fix: 1. Navigate to the main menu of the app and look for a section labeled 'Transactions' or 'Activity'. Pending transactions may be listed ther... ⇲

difficult to find account numbers

Fix: 1. Check the app's settings or account information section, where account numbers are typically listed. 2. If you cannot find it, consider... ⇲

user experience issues with new app

Fix: 1. Familiarize yourself with the new layout by exploring the app's features and settings. Sometimes, taking time to navigate can improve use... ⇲
 
Registration issue

email verification issue

Fix: 1. Check your spam or junk email folder for the verification email. Sometimes, these emails can be filtered incorrectly. 2. Ensure that you... ⇲
 
Account issue

account balance not updating

Fix: 1. Refresh the app by pulling down on the screen to force a refresh. This can help update the balance. 2. Log out of your account and log b... ⇲
 
Updates issue

error updating message

Fix: 1. Restart the app to see if the error persists. Sometimes, a simple restart can resolve temporary glitches. 2. Clear the app's cache by de... ⇲
 
Crashes issue

PGCFCU boots user when adding money

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues t... ⇲
 
Notifications issue

alerts on account with no issues

Fix: 1. Check the app's notification settings to ensure that alerts are set up correctly. You may need to adjust your preferences. 2. Log out an... ⇲
 
Syncing issue

PGCFCU does not refresh monthly

Fix: 1. Manually refresh the app by pulling down on the screen. This can help update the information displayed. 2. Log out of your account and l... ⇲

inconsistent transaction updates

Fix: 1. Ensure that you have a stable internet connection, as poor connectivity can lead to delays in transaction updates. 2. Log out of your ac... ⇲
 
Bugs issue

bugs not fixed

Fix: 1. Regularly check for app updates in the App Store, as developers often release updates to fix bugs. 2. Clear the app's cache by deleting... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.0%

Neutral
1.8%

~ from our NLP analysis of 2,191 combined software ratings.

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 Private Data PGCFCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location