fix problems on Errand [iphone]

—— Run into issues on Errand? Get help pending when official support gets back to you!

Errand - On Demand Errands

Info:

company: Errand

: https://goerrand.com

: goerrand.com

Chat with our AI-based Errand Support

🛠️ Common Errand Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of communication regarding order status

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > Errand and make sure 'Allow Notifications' is t... ⇲

Rude customer service

Fix: Document your interactions with customer service, noting the date, time, and details of the conversation. This can help you articulate your... ⇲

Network issue

Inconsistent availability of runners

Fix: Try scheduling your errands during peak hours when more runners are likely to be available. Check the app during these times to see if you c... ⇲

No coverage in certain areas

Fix: Check the app's coverage map, if available, to see if your area is listed. If not, consider using the app in a nearby area where coverage is... ⇲

Settings issue

No option to cancel orders

Fix: Check the app's FAQ or Help section for any specific guidelines on how to manage your orders. Some apps may have hidden options for cancella... ⇲

Payments issue

Delayed refunds for canceled services

Fix: Keep track of your refund requests and follow up with customer service if you do not receive your refund within the expected timeframe. Docu... ⇲

Bugs issue

Errand frequently cancels scheduled tasks

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that may cause issues like task cancellations. Go to the Ap... ⇲

UI issue

Limited address input options

Fix: When entering an address, try using common abbreviations or landmarks to see if the app recognizes them better. For example, use 'St' for 'S... ⇲

Freezing issue

Errand freezes or displays blank screens

Fix: Force close the app by swiping it away from your recent apps list and then reopen it. This can help reset any temporary issues causing the f... ⇲

Poor software build leading to login issues

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

67.9%

Bad experience

32.1%

Neutral

0.0%

~ from our NLP analysis of 56 combined software ratings.

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Private Data Errand collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Usage Data