fix problems on Glassons [iphone]

—— Run into issues on Glassons? Get help pending when official support gets back to you!

Glassons

Info:

company: Glassons

: https://www.glassons.com/faqs/contact

: www.glassons.com

Chat with our AI-based Glassons Support

🛠️ Common Glassons Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Glassons launched prematurely

Fix: Check for any available updates for the Glassons app in the App Store. Open the App Store, tap on your profile icon at the top right, and sc... ⇲

Confusing navigation icons

Fix: Familiarize yourself with the app's layout by exploring each section. Take note of the icons and their functions. You can also check the app... ⇲

Bugs issue

Bugs in navigation

Fix: Clear the app's cache to resolve potential bugs. Go to your iPhone's Settings, scroll down to Glassons, and select 'Clear Cache' if the opti... ⇲

Discount code inconsistencies

Fix: Double-check the terms and conditions of the discount code to ensure it is valid for your purchase. Look for any expiration dates or specifi... ⇲

UI issue

No swipe feature to go back

Fix: Use the back button located at the top left corner of the app to navigate back instead of swiping. Familiarize yourself with this button as... ⇲

Glassons prevents exiting or restarting

Fix: Force close the app by double-tapping the Home button (or swiping up from the bottom of the screen on newer iPhones) to bring up the app swi... ⇲

Unable to log in

Fix: Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password?' link to reset it. Fo... ⇲

404 errors during login

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR If th... ⇲

Registration issue

Sign up fails with 404 error

Fix: Ensure that you are filling out all required fields correctly and that your email address is valid. Sometimes, errors occur due to incomplet... ⇲

Compatibility issue

Cart limited to Australian customers

Fix: If you are outside Australia, consider using a VPN service to connect to an Australian server. This may allow you to access the cart and mak... ⇲

Payments issue

No option for promo code at checkout

Fix: Look for a designated field for promo codes during the checkout process. It may be labeled differently, such as 'Discount Code' or 'Gift Car... ⇲

Checkout process issues

Fix: Ensure that all required fields are filled out correctly during checkout. Double-check your shipping address, payment information, and any o... ⇲

Discount code does not work

Fix: Verify that the discount code is still valid and has not expired. Check the terms and conditions associated with the code for any restrictio... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

57.1%

Good experience

40.5%

Neutral

2.4%

~ from our NLP analysis of 42 combined software ratings.

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Private Data Glassons collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Usage Data
- Diagnostics
- Other Data