fix problems on Fellow [iphone]

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—— Run into issues on Fellow ? Get help pending when official support gets back to you!

Fellow — Brew with Aiden
Info:
company: Fellow
: https://help.fellowproducts.com/hc/en-us/sections/24854743730459-Aiden-Precision-Coffee-Maker
: fellowproducts.com
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Network issue

Connection issues with WiFi

Fix: Check your WiFi network settings. Ensure that the network is operational and that the Aiden brewer is within range of the router. If necessa... ⇲

Bluetooth fails to connect

Fix: Make sure Bluetooth is enabled on your iPhone and that the Aiden brewer is in pairing mode. Restart both devices to refresh the connection.... ⇲

Fellow does not recognize WiFi password

Fix: Double-check the WiFi password for any typos. Ensure that you are entering the correct case-sensitive password. OR Reset the WiFi setting... ⇲

Fellow fails to connect to the Aiden brewer

Fix: Ensure that both the app and the Aiden brewer are updated to the latest versions. Restart both devices and try reconnecting. OR Reset the... ⇲
 
Account issue

Cannot create an account

Fix: Ensure that you are entering the correct information and that your internet connection is stable. Try using a different email address or pas... ⇲
 
Login issue

Fellow frequently signs users out

Fix: Check your device's settings for any battery optimization features that may be affecting the app. Disable any settings that restrict backgro... ⇲
 
Notifications issue

Notifications do not work

Fix: Check your device's notification settings. Go to Settings > Notifications > Fellow and ensure that notifications are enabled for the app.... ⇲
 
Customization issue

Limited functionality for scheduling

Fix: Review the app's user guide to understand the scheduling features available. Sometimes, users may not be aware of all the options provided.... ⇲

Cannot manage schedules in the app

Fix: Ensure that you have the latest version of the app installed, as updates may include improved scheduling features. OR Try logging out and... ⇲

No ability to brew by grams

Fix: Use a separate kitchen scale to measure your coffee before adding it to the brewer. This will allow you to brew by grams even if the app doe... ⇲
 
Settings issue

Cannot set temperature and volumetric units independently

Fix: Check the app settings to see if there are options to customize units. Sometimes, these settings are hidden under advanced options. OR If... ⇲
 
Bugs issue

Fellow lacks essential features

Fix: Explore alternative brewing apps that may offer the features you need. Research and download apps that are compatible with your Aiden brewer... ⇲

Fellow is basic and lacks advanced features

Fix: Use the app for basic functions and rely on manual brewing techniques for advanced features. Familiarize yourself with the Aiden brewer's ma... ⇲

Clock on Aiden reverts to PST

Fix: Check the time zone settings on your iPhone and ensure they are set correctly. Go to Settings > General > Date & Time and enable 'Set Automa... ⇲

Defective app and machine experience

Fix: Perform a complete reset of both the app and the Aiden brewer. Uninstall the app, reset the brewer, and then reinstall the app to see if tha... ⇲
 
Updates issue

No updates for years

Fix: Check the App Store for any available updates. If the app is not being updated, consider looking for alternative apps that are actively main... ⇲
 
UI issue

Fellow does not display device MAC address

Fix: Check the Aiden brewer's settings or user manual for instructions on how to find the MAC address directly on the device. OR If the MAC ad... ⇲
 
Storage issue

Fellow is a waste of storage space

Fix: If the app is not useful, consider uninstalling it to free up storage space on your device. You can always reinstall it later if needed. O... ⇲
 
Downloads issue

Cannot download profiles from roasters

Fix: Check if the app has a specific section for downloading profiles. Sometimes, these features are not immediately visible. OR Manually inpu... ⇲
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 what users are saying
Bad experience
67.6%

Good experience
21.6%

Neutral
10.8%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Fellow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location