fix problems on Trendia [iphone]

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—— Run into issues on Trendia? Get help pending when official support gets back to you!

Trendia - Online Shopping App
Info:
company: YellowThread LLC
: https://trendia.co/pages/return-and-exchange-policy
Chat with our AI-based Trendia Support
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Support issue

Poor customer service

Fix: Utilize the in-app chat feature for immediate assistance, as it may provide faster responses than email. Be clear and concise about your iss... ⇲

Unresponsive email support

Fix: If you have not received a response within a reasonable timeframe (e.g., 48 hours), try sending a follow-up email or use the app's chat feat... ⇲

No compensation for delays

Fix: While compensation may not be available, you can express your concerns through the app's feedback feature to highlight the issue for future... ⇲

Ghosting by customer support

Fix: If you feel ignored, try reaching out through different channels, such as the app's chat feature or social media, to get a response. OR K... ⇲
 
Settings issue

No order cancellation option

Fix: Review the app's order policy to understand the cancellation window. If your order is still within the cancellation period, try to contact c... ⇲

Difficult return policy

Fix: Familiarize yourself with the return policy outlined in the app before making a purchase. This will help you understand the steps required f... ⇲
 
Compatibility issue

Trendia and website discrepancies

Fix: Clear the app cache or reinstall the app to ensure you are viewing the most updated version. This can help resolve any discrepancies between... ⇲
 
Bugs issue

Inconsistent product quality

Fix: Read product reviews and ratings before making a purchase to gauge the quality of the item. Look for reviews that mention quality issues spe... ⇲

Items received different from order

Fix: Immediately document the discrepancy with photos and compare the received item with your order confirmation. Report the issue through the ap... ⇲
 
Search issue

Trendia filters and search criteria not working

Fix: Try restarting the app or clearing the app cache to see if that resolves the issue. Ensure that your app is updated to the latest version av... ⇲
 
Updates issue

Order status updates lacking

Fix: Regularly check the order status section in the app for updates. If updates are not provided, consider reaching out to customer support for... ⇲
 
Registration issue

Registration issues on the app

Fix: Ensure that you are using a valid email address and that your internet connection is stable. Try resetting your password if you are having t... ⇲
 
Loading issue

Long fulfillment times

Fix: Check the estimated fulfillment time provided at checkout. If it exceeds your expectations, consider reaching out to customer support for an... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
70.8%

Bad experience
27.0%

Neutral
2.2%

~ from our NLP analysis of 178 combined software ratings.

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 Private Data Trendia collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics