fix problems on Blibli [iphone]

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—— Run into issues on Blibli? Get help pending when official support gets back to you!

Blibli - Belanja Online
Info:
company: PT Global Digital Niaga Tbk
: https://www.blibli.com
: www.blibli.com
Chat with our AI-based Blibli Support
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Messages issue

Limited end-to-end chat functionality

Fix: To improve chat functionality, ensure that you have the latest version of the app installed. Go to the App Store, search for Blibli, and che... ⇲
 
Support issue

Robotic customer service responses

Fix: When interacting with customer service, try to ask specific questions or provide detailed information about your issue. This can sometimes l... ⇲
 
Account issue

Account lock due to app errors

Fix: If your account is locked, try resetting your password. Go to the login screen, tap on 'Forgot Password?', and follow the instructions to re... ⇲
 
Crashes issue

Frequent crashes

Fix: To reduce crashes, ensure that your app is updated to the latest version. Go to the App Store, search for Blibli, and install any available... ⇲
 
UI issue

Difficult order cancellation process

Fix: To cancel an order, navigate to 'My Orders' in the app, select the order you wish to cancel, and look for a 'Cancel Order' option. Follow th... ⇲
 
Payments issue

Refunds only in vouchers

Fix: If you prefer cash refunds, check the app's refund policy in the help section to understand the terms. If vouchers are the only option, cons... ⇲

Limited payment options

Fix: To explore available payment options, go to the app's payment settings and check if there are any options to add new payment methods, such a... ⇲
 
Slow issue

Slow delivery

Fix: To address slow delivery, check the estimated delivery time provided at checkout. If it exceeds your expectations, consider contacting custo... ⇲

Slow app performance

Fix: To improve app performance, try closing other apps running in the background. Double-click the home button or swipe up from the bottom of th... ⇲
 
Updates issue

Stock updates not timely

Fix: To stay updated on stock availability, regularly check the product page for the item you are interested in. You can also enable notification... ⇲

Blibli errors after updates

Fix: If you experience errors after an update, try uninstalling and reinstalling the app. This can help resolve any issues caused by the update.... ⇲
 
Notifications issue

Frequent spam notifications

Fix: To manage notifications, go to your iPhone's 'Settings', select 'Notifications', find the Blibli app, and adjust the notification settings t... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
4.8%

Neutral
2.0%

~ from our NLP analysis of 690 combined software ratings.

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 Private Data Blibli collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics