fix problems on CCF [iphone]

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—— Run into issues on CCF ? Get help pending when official support gets back to you!

CCF Mobile Banking
Info:
company: Cornerstone Community Financial
: http://www.ccfinancial.com
: www.ccfinancial.com
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Payments issue

Pending transactions not visible

Fix: Ensure that you are logged into the correct account. Sometimes, pending transactions may not show if you are viewing the wrong account. Log... ⇲

Does not show payment due dates

Fix: Check if you have enabled notifications for payment reminders in the app settings. If not, enable them to receive alerts about due dates.... ⇲

Only one transaction allowed per day

Fix: Review the app's terms of service or FAQs to understand if this is a limitation set by the bank. If it is, plan your transactions accordingl... ⇲
 
Crashes issue

CCF crashes during transfers

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for CCF Mobile Banking, and check for updates. If an update... ⇲
 
Network issue

CCF times out frequently

Fix: Check your internet connection. A weak or unstable connection can cause the app to time out. Try switching between Wi-Fi and cellular data t... ⇲

CCF indicates offline incorrectly

Fix: Check your internet connection to ensure you are online. If you are connected but the app still indicates offline, try restarting the app or... ⇲
 
Security issue

Touch ID not functioning

Fix: Ensure that Touch ID is enabled for the CCF Mobile Banking app. Go to the app settings and look for a section related to security or login o... ⇲
 
UI issue

Log out button hard to find

Fix: Explore the app's main menu or settings section. The log out option is often located in the account settings or profile section. Look for an... ⇲

Cluttered interface

Fix: Explore the app's settings to see if there are options to customize the interface or hide certain features that you do not use frequently. T... ⇲
 
Privacy issue

End user agreement pops up every time

Fix: Check if there is an option to accept the agreement permanently within the pop-up itself. Sometimes, there is a checkbox to remember your ac... ⇲
 
Freezing issue

CCF freezes upon login

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for CCF Mobile Banking, and check for updates. Install an... ⇲
 
Account issue

Inconvenient account visibility for multiple users

Fix: Check if the app has a feature for managing multiple accounts. Look for an option to switch between accounts or add additional users in the... ⇲

Limited transfer options

Fix: Review the app's transfer options in the settings or transfer section. Sometimes, additional options may be hidden under different categorie... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
2.4%

Neutral
2.1%

~ from our NLP analysis of 2,652 combined software ratings.

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 Private Data CCF collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location