fix problems on Colorado Trail Explorer [iphone]

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—— Run into issues on Colorado Trail Explorer? Get help pending when official support gets back to you!

Colorado Trail Explorer
Info:
company: State of Colorado Governor's Office of Information Technology
: https://trails.colorado.gov/contact
Chat with our AI-based Colorado Trail Explorer Support
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Updates issue

Inaccurate trail updates

Fix: Check for app updates regularly. Go to the App Store, tap on your profile icon, and scroll down to see if Colorado Trail Explorer has any pe... ⇲

Inconsistent trail information

Fix: Regularly check for updates within the app and ensure you are using the latest version, as updates may include corrections to trail informat... ⇲

Inaccurate seasonal closure information

Fix: Cross-check seasonal closure information with official park or trail websites to ensure you have the most accurate and up-to-date informatio... ⇲
 
Customization issue

Difficult custom route creation

Fix: Familiarize yourself with the app's route creation tools by accessing the help section or tutorial videos within the app. This can provide i... ⇲

Color choices for trails not accessible for colorblind users

Fix: Check if the app has a setting for colorblind mode or alternative color schemes in the settings menu. If available, enable it to improve vis... ⇲

Inability to select colors for trail tracking

Fix: Look for any settings related to trail color customization in the app's settings menu. If available, adjust the colors to your preference.... ⇲
 
Compatibility issue

No Apple Watch compatibility

Fix: Use your iPhone to track your routes and then manually sync the data to your Apple Watch using a third-party fitness app that supports route... ⇲
 
Downloads issue

Limited offline map download options

Fix: Before heading out, download the necessary maps while connected to Wi-Fi. Go to the map section of the app, select the area you need, and lo... ⇲
 
Bugs issue

Bug with space bar in trip report

Fix: Try restarting the app to see if the issue resolves itself. If the problem persists, consider uninstalling and reinstalling the app to clear... ⇲
 
Crashes issue

Colorado Trail Explorer crashes or freezes

Fix: Ensure your iPhone's operating system is up to date. Go to 'Settings' > 'General' > 'Software Update' and install any available updates. O... ⇲
 
Sharing issue

Difficulty in tagging or sharing routes

Fix: Explore the app's sharing options thoroughly. Look for a 'Share' button or similar feature that allows you to send routes via email or socia... ⇲
 
UI issue

Elevation gain not displayed in measure tool

Fix: Check if there are any settings within the measure tool that need to be enabled to display elevation gain. Look for options related to eleva... ⇲
 
Privacy issue

Colorado Trail Explorer does not appear in iPhone privacy settings

Fix: Check if the app is installed correctly. If it is not showing up, try uninstalling and reinstalling the app to refresh its permissions. OR... ⇲
 
Features issue

Lack of community features for trail comments

Fix: Engage with local hiking groups on social media platforms or forums to share experiences and comments about trails, as a workaround for the... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
10.5%

Neutral
6.8%

~ from our NLP analysis of 220 combined software ratings.

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 Private Data Colorado Trail Explorer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics