fix problems on Audio Digest [iphone]

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—— Run into issues on Audio Digest? Get help pending when official support gets back to you!

Audio Digest
Info:
company: Learner’s Digest International
: https://www.audio-digest.org/
: www.audio-digest.org
Chat with our AI-based Audio Digest Support
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Updates issue

Content is outdated

Fix: 1. Check for updates: Regularly check the app for new content updates. Go to the app store and see if there are any updates available for Au... ⇲

No updates on new lectures

Fix: 1. Check for updates regularly: Make it a habit to check the app for new content updates. 2. Follow related channels: If available, follow t... ⇲
 
Audio issue

Inconsistent audio playback

Fix: 1. Adjust audio settings: Check the app's audio settings to ensure they are configured correctly. Look for options like playback speed or au... ⇲

Random playback order

Fix: 1. Check playback settings: Look for any settings related to playback order and adjust them to your preference. 2. Manually select lectures:... ⇲
 
Bugs issue

Missing CME credits

Fix: 1. Verify your account: Ensure that your account is set up correctly and that you are enrolled in courses that offer CME credits. 2. Check c... ⇲

Inaccurate progress tracking

Fix: 1. Manually track progress: Keep a personal log of completed lectures and credits earned to ensure you have an accurate record. 2. Restart t... ⇲
 
Support issue

Poor customer service

Fix: 1. Use in-app support: If available, utilize any in-app support or FAQ section to find answers to common questions. 2. Document your issues:... ⇲
 
Crashes issue

Audio Digest crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix stability issues. 2. Free up storage: Check your... ⇲
 
UI issue

Disorganized lecture listings

Fix: 1. Use filters: If the app has filtering options, use them to sort lectures by date, topic, or relevance. 2. Create a personal list: Manuall... ⇲

Requires multiple steps to access content

Fix: 1. Create shortcuts: If your iPhone allows, create shortcuts to frequently accessed content for quicker access. 2. Familiarize with navigati... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. 2. Close background apps: Close a... ⇲
 
Customization issue

Inability to create custom playlists

Fix: 1. Use the favorites feature: If the app allows, mark lectures as favorites to create a makeshift playlist. 2. Keep a manual playlist: Write... ⇲

No way to remove completed courses

Fix: 1. Archive completed courses: If the app allows, look for an option to archive or hide completed courses from your main view. 2. Keep a pers... ⇲
 
Glitches issue

Glitches during post-tests

Fix: 1. Restart the app: Close and reopen the app to reset any temporary glitches. 2. Ensure a stable connection: Make sure you have a strong int... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Free up storage: Ensure your device has enough storage space to prevent the app from malfunctioning. 2. Update iOS: Make sure your iPhone... ⇲
 
Video issue

No video content available

Fix: 1. Explore other platforms: If video content is essential, consider using other educational platforms that offer video lectures. 2. Request... ⇲
 
Compatibility issue

Inability to control app from steering wheel

Fix: 1. Use voice commands: If your car supports it, use voice commands to control playback while driving. 2. Keep the app open: Ensure the app i... ⇲

Poor integration with mobile devices

Fix: 1. Check device compatibility: Ensure your iPhone is compatible with the app and running the latest iOS version. 2. Restart your device: Som... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
3.2%

Neutral
2.1%

~ from our NLP analysis of 2,490 combined software ratings.

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 Private Data Audio Digest collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Lecture Valid for 1 Credit: $12.99 1 Credits Standard Lecture
  2. Lecture Valid for 2 Credits: $24.99 2 Credit Standard Lecture
  3. Lecture Valid for 0.75 Credits: $9.99 0.75 Credit Standard Lecture
  4. Lecture Valid for 1.25 Credits: $15.99 1.25 Credit Standard Lecture
  5. Lecture Valid for 0.5 Credits: $9.99 0.5 Credit Standard Lecture
  6. Lecture Valid for 1.5 Credits: $19.99 1.5 Credit Standard Lecture
  7. Lecture Valid for 0.25 Credits: $9.99 0.25 Credits Standard Lecture
  8. Board-Review Credit Lecture: $34.99 Board Review Credit Lecture
  9. Lecture Valid for 1.75 Credits: $24.99 1.75 Credit Standard Lecture