fix problems on Learn Japanese [iphone]

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—— Run into issues on Learn Japanese? Get help pending when official support gets back to you!

Learn Japanese - HeyJapan
Info:
company: Linh Nguyen
: https://heyjapan.net/
: heyjapan.net
Chat with our AI-based Learn Japanese Support
   Hello! How can I assist you?  

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Bugs issue

Bugs preventing progress past first lesson

Fix: 1. Restart the app: Close the app completely and reopen it to see if it allows you to progress. 2. Check for updates: Ensure that you have t... ⇲

Inconsistent vocabulary usage

Fix: 1. Create a personal vocabulary list: Use a notebook or a digital note-taking app to track vocabulary that you find inconsistent. This can h... ⇲
 
Audio issue

Voice recognition system is poor

Fix: 1. Ensure proper microphone access: Go to Settings > Privacy > Microphone and make sure HeyJapan has permission to use the microphone. 2. Sp... ⇲

Pronunciation clarity issues

Fix: 1. Use external resources: Supplement your learning with pronunciation guides or videos available on platforms like YouTube to hear clear ex... ⇲
 
Freezing issue

Learn Japanese freezes or shuts down unexpectedly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app freezing issues. Hold down the power button and slide to power off, then... ⇲
 
Login issue

Limited login options

Fix: 1. Use social media login: If available, try logging in using a social media account (like Facebook or Google) if you haven't already. 2. Cr... ⇲
 
Account issue

No password reset option

Fix: 1. Check the app settings: Sometimes, the password reset option may be hidden in the app settings or account management section. Look for an... ⇲
 
Updates issue

Learn Japanese does not update daily

Fix: 1. Check app settings: Look for any settings within the app that control daily updates or notifications. Ensure they are enabled. 2. Manuall... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Neutral
3.3%

Bad experience
3.1%

~ from our NLP analysis of 426 combined software ratings.

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DUNGMORI

 Private Data Learn Japanese collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Forever Premium Holiday: $34.99 Unlock all lessons. Remove ads. Study offline
  2. Forever Premium Standard: $39.99 Unlock all lessons. Remove ads. Study offline
  3. Forever Premium Special: $34.99 Unlock all lessons. Remove ads. Study offline
  4. Premium 6 months Standard: $25.99 Unlock all lessons. Remove ads. Study offline
  5. HeyJapan Premium 12 months: $29.99 Study from Zero to Communication!
  6. HeyJapan Premium forever: $39.99 Unlock all lessons and use the app offline