fix problems on WSDOT [iphone]

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—— Run into issues on WSDOT? Get help pending when official support gets back to you!

WSDOT
Info:
company: Washington State Department of Transportation
: https://wsdot.wa.gov/about/contacts/send-us-your-feedback
: wsdot.wa.gov
Chat with our AI-based WSDOT Support
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Updates issue

Inconsistent real-time updates

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and improvements to real-time data accuracy. Go to... ⇲
 
Payments issue

Cumbersome ticket purchasing process

Fix: Familiarize yourself with the ticket purchasing process by reviewing the steps in the app before making a purchase. This can help streamline... ⇲
 
UI issue

Confusing main screen layout

Fix: Take some time to explore the app's main screen and familiarize yourself with its layout. Look for a tutorial or help section within the app... ⇲

Difficult navigation for routing

Fix: Use the app's built-in navigation features to familiarize yourself with the routing options. If the app is still difficult to navigate, cons... ⇲

Too many clicks to access information

Fix: Create a list of the most frequently accessed features and bookmark them if the app allows. This can help you navigate more quickly in the f... ⇲

Poor user experience compared to older versions

Fix: Explore the app's settings to see if there are options to revert to a simpler layout or adjust features to improve your experience. OR If... ⇲
 
Login issue

Separate logins for ticketing and reservations

Fix: To manage separate logins, consider using a password manager to store your credentials securely. This will make it easier to access both tic... ⇲
 
Bugs issue

Frequent breakdowns and off-schedule sailings

Fix: Stay informed about scheduled sailings by checking the WSDOT website or social media for updates on service disruptions. This can help you p... ⇲

Inaccurate space availability for ferries

Fix: Before heading to the ferry, call the ferry terminal directly to confirm space availability. This can provide you with the most accurate and... ⇲

Inaccurate information during temporary schedules

Fix: Always verify temporary schedules through the WSDOT website or by calling customer service for the most accurate information. OR Set up a... ⇲
 
Ads issue

Ads in a government service app

Fix: If ads are distracting, consider using the app during off-peak hours when you may be less likely to encounter them, or look for an ad-free v... ⇲
 
Notifications issue

Unreliable alerts for ferry delays

Fix: Check the WSDOT website or social media for real-time updates on ferry delays, as these sources may provide more reliable information than t... ⇲
 
Gameplay issue

Loot boxes for accessing features

Fix: If you encounter loot boxes, focus on using the core features of the app that do not require additional purchases. Familiarize yourself with... ⇲
 
Features issue

Lack of live map for chain-up areas

Fix: Check the WSDOT website for any available maps or resources that may indicate chain-up areas, as they may provide more detailed information... ⇲

Limited functionality for reporting issues like potholes

Fix: Use the app's existing reporting feature to submit issues, even if it is limited. Provide as much detail as possible to help improve the rep... ⇲
 
Camera issue

Camera feeds not updating in real-time

Fix: Refresh the camera feed within the app to see if it updates. If the feed is still not updating, check the WSDOT website for live camera feed... ⇲
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 what users are saying
Bad experience
47.5%

Good experience
42.6%

Neutral
9.8%

~ from our NLP analysis of 244 combined software ratings.

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 Private Data WSDOT collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics