fix problems on HDReye [iphone]

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—— Run into issues on HDReye? Get help pending when official support gets back to you!

HDReye
Info:
company: HDReye Technologies Inc.
: http://hdreye.app
: hdreye.app
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Features issue

Limited resolution for HDRI images

Fix: Check the settings in HDReye to ensure you are using the highest resolution available. If the app allows, adjust the output settings to maxi... ⇲

Inadequate support for reflections in scenes

Fix: When capturing scenes with reflections, try to minimize reflective surfaces or adjust your shooting angle to reduce their impact on the fina... ⇲
 
Camera issue

Front camera activates unexpectedly

Fix: Check the app settings to see if there is an option to lock the camera to the rear camera only. If not, try reinstalling the app to reset an... ⇲

Poor handling of bright light conditions

Fix: When shooting in bright light, use a neutral density filter if available, or adjust your camera settings to reduce exposure. This can help i... ⇲

No option to use ultra-wide camera

Fix: Check if there are any updates available for the app that may include new features like ultra-wide camera support. If not, consider using a... ⇲
 
Payments issue

Subscription model is frustrating

Fix: Evaluate your usage of the app and consider whether the subscription is worth the cost based on your needs. If not, look for alternative app... ⇲

Paywall for previewing images

Fix: Take screenshots of your images before hitting the paywall, if allowed, to create a temporary preview. Alternatively, consider using a diffe... ⇲

High cost for limited features

Fix: Assess your needs and determine if the features offered are worth the cost. If not, look for alternative apps that provide similar functiona... ⇲

Limited free usage before payment prompts

Fix: Maximize your free usage by planning your projects in advance and using the app efficiently during the trial period. OR Explore other app... ⇲
 
Slow issue

Long processing times for stitching

Fix: Ensure your iPhone has enough storage space and close other apps running in the background to free up resources. This can help speed up proc... ⇲
 
Account issue

Account deletion issues

Fix: Look for an account settings or privacy section within the app where you may find an option to delete your account. Follow the prompts caref... ⇲
 
Privacy issue

Lack of privacy policy

Fix: Review the app's terms of service or user agreement, which may contain information about data handling and privacy practices. OR Consider... ⇲
 
Storage issue

Inability to access files after creation

Fix: Check the app's file management settings to see if there is a specific folder where created files are stored. Ensure you have the necessary... ⇲
 
Bugs issue

Minor stitching errors

Fix: If you notice minor stitching errors, try retaking the photos with better alignment and overlap. Use a tripod for stability. OR Use image... ⇲
 
Image Quality issue

Image quality is compressed

Fix: Check the app settings to see if there is an option to adjust the image quality or output format. Set it to the highest quality available.... ⇲
 
Compatibility issue

Not suitable for professional use

Fix: If you find the app lacking for professional needs, consider using it for personal projects or as a learning tool while exploring more robus... ⇲
 
Customization issue

Requires image editing for better results

Fix: Familiarize yourself with basic image editing techniques to enhance your HDRI images after creation. Use free software like GIMP or online e... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
6.6%

Neutral
2.3%

~ from our NLP analysis of 557 combined software ratings.

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 Private Data HDReye collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. HDReye Pro: $6.99 Upgrade for unlimited captured asset unlocks
  2. Asset unlock: $2.99 Unlock a single captured asset