fix problems on Honeygrow [iphone]

​

—— Run into issues on Honeygrow? Get help pending when official support gets back to you!

honeygrow
Info:
company: honeygrow
: https://www.honeygrow.com/contact/
: www.honeygrow.com
Chat with our AI-based honeygrow Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Cannot add fountain beverages

Fix: Check if the fountain beverages are available in your selected location. Sometimes, certain items may not be available due to stock issues.... ⇲

honeygrow not user-friendly

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the app can help improve your experience. Consider crea... ⇲

No option to cancel orders easily

Fix: Before placing an order, double-check your selections to avoid the need for cancellation. If you need to cancel, look for a 'My Orders' sect... ⇲

Tight menu layout

Fix: If the menu layout feels cramped, try rotating your device to landscape mode if the app supports it, as this may provide a better view of th... ⇲

Confusing error messages

Fix: If you encounter confusing error messages, take a screenshot of the message and try to identify any specific issues it mentions. This can he... ⇲
 
Features issue

No tracking for past delivery orders

Fix: To keep track of your past orders, take screenshots of your order confirmation or receipt each time you place an order. This way, you will h... ⇲
 
Support issue

No customer support in app

Fix: Look for a help or FAQ section within the app that may provide answers to common questions. This can often be found in the settings or accou... ⇲
 
Bugs issue

Order sent to wrong location

Fix: Double-check your delivery address before placing an order. Ensure that the address is correct and that you have selected the right location... ⇲

Rewards system times out

Fix: Ensure that you have a stable internet connection while using the rewards system. If you experience timeouts, try switching to a different W... ⇲

honeygrow does not remember last order

Fix: Make sure you are logged into your account each time you use the app. This can help the app remember your previous orders. OR If the app... ⇲

Only one salad can be ordered at a time

Fix: If the app restricts you to one salad, try placing multiple orders separately if you need more than one salad. OR Check if there is an op... ⇲

Issues with ingredient availability

Fix: Before placing an order, check the menu for any notes on ingredient availability. If an item is unavailable, consider selecting a different... ⇲

Order sent to incorrect location

Fix: Double-check your delivery address before placing an order to ensure it is correct. If you notice an error, correct it before finalizing you... ⇲

honeygrow does not remember typical orders

Fix: Make sure you are logged into your account each time you use the app, as this can help the app remember your previous orders. OR If the a... ⇲
 
Account issue

Password reset issues

Fix: If you are having trouble resetting your password, ensure that you are entering the correct email address associated with your account. Chec... ⇲
 
Updates issue

Price not updated for additional items

Fix: Before finalizing your order, double-check the prices of each item in your cart. If you notice discrepancies, try removing and re-adding the... ⇲
 
Loading issue

Checkout screen fails to load

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolv... ⇲
 
Slow issue

Long wait times for pickup orders

Fix: To minimize wait times, try placing your order during off-peak hours when the restaurant is less busy. You can also call ahead to confirm yo... ⇲

Long wait times for food

Fix: To reduce wait times, consider ordering during less busy hours or calling ahead to confirm your order is ready for pickup. OR If you expe... ⇲
 
Customization issue

No option for stir-fry base on the side

Fix: If the app does not allow you to add a stir-fry base on the side, consider ordering it as a separate item if available. OR You can also t... ⇲

Tip selection before service

Fix: If you prefer to tip after receiving your service, consider adjusting your tip amount to a lower percentage initially and then increasing it... ⇲

No option for extra items

Fix: If the app does not allow you to add extra items, consider ordering them separately if available. OR You can also try contacting the rest... ⇲
 
Payments issue

Transaction history lacks order details

Fix: To keep track of your orders, take screenshots of your order confirmations or receipts for your records. OR If you need more details, con... ⇲

No Apple Pay or PayPal option

Fix: If you prefer to use Apple Pay or PayPal, check if there are any updates available for the app that may add these payment options. Go to the... ⇲

Cannot use multiple gift cards

Fix: If the app does not allow you to use multiple gift cards, consider using one gift card for your order and saving the others for future purch... ⇲

Payment issues

Fix: If you encounter payment issues, ensure that your payment method is valid and has sufficient funds. Check your card details for accuracy.... ⇲
 
Notifications issue

No notification for available rewards

Fix: Check your app settings to ensure that notifications are enabled for the honeygrow app. Go to Settings > Notifications > honeygrow and toggl... ⇲
 
Registration issue

Email validation error without field

Fix: If you encounter an email validation error, ensure that you are entering a valid email address format. Check for typos or missing characters... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.9%

Bad experience
2.3%

Neutral
1.7%

~ from our NLP analysis of 17,626 combined software ratings.

 Switch to these Alternatives:
Saladworks
Rita's Ice
Playa Bowls Rewards
&pizza
DIG | Seasonal, fresh food
CHOPT
PrimoHoagies®
Saxbys
Royal Farms Rewards
myTHB Rewards

 Private Data honeygrow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics