—— Run into issues on CommHQ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: While the app does not support hyperlinks directly, you can manually copy and paste URLs into your messages. Encourage recipients to copy th... ⇲
Fix: Instead of using the app's SMS feature, consider using your device's native messaging app, which supports attachments. You can copy the mess... ⇲
Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage > CommHQ > Offload App. This can help resolve temporary glitche... ⇲
Fix: Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. An outdated OS can cause app instability.... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage > CommHQ > Offload App. This can help resolve issues related to app cr... ⇲
Fix: Check your internet connection to ensure it is stable. A weak connection can prevent the app from loading schedules properly. OR Log out... ⇲
Fix: As a workaround, you can upload the PDF or document to a cloud service (like Google Drive or Dropbox) and share the link in your message ins... ⇲
Fix: Check if you have the latest version of the app installed. If not, update it via the App Store. Sometimes, bugs in older versions can preven... ⇲
Fix: Try swiping left on the message you want to delete. If that doesn't work, check if there are any app updates available that might fix this i... ⇲
Fix: Make it a habit to log out and back in after updates to ensure all features are functioning correctly. This is a temporary workaround until... ⇲
Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa to see if that resolves the l... ⇲
Fix: Teachers can use the web version of CommHQ on their devices until a dedicated app is developed. This can provide similar functionality witho... ⇲
Fix: Explore the app's settings to see if there are any features that can be enabled or adjusted to enhance functionality. Sometimes, features ar... ⇲
Fix: Provide feedback within the app regarding the information you find unhelpful. This can help improve future updates, even though direct feedb... ⇲