fix problems on German American [iphone]

—— Run into issues on German American ? Get help pending when official support gets back to you!

German American Mobile Banking

Info:

company: German American

: http://germanamerican.com/

Chat with our AI-based German American Support

🛠️ Common German American Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Session expiration prompt is annoying

Fix: To reduce the frequency of session expiration prompts, try adjusting your app settings if available. Look for any options related to session... ⇲

Quick balance widget removed

Fix: Check if the app has an alternative feature that allows you to view your balance quickly. Sometimes, apps will replace features with new one... ⇲

UI issue

Requires phone rotation for deposits

Fix: To avoid the need for phone rotation, ensure that your device's orientation lock is turned off. This will allow the app to automatically adj... ⇲

Bugs issue

Inconsistent withdrawal reflections

Fix: If withdrawals are not reflecting consistently, try refreshing the app or logging out and back in to see if that updates your balance. Somet... ⇲

Account issue

Cannot access credit card from app

Fix: Check if the app has a dedicated section for credit cards. Sometimes, credit card access is located under a different tab or menu. Look for... ⇲

Syncing issue

Delayed balance updates

Fix: To minimize the impact of delayed balance updates, regularly refresh the app by pulling down on the screen to update your account informatio... ⇲

Installation issue

German American frequently requires uninstalling and reinstalling

Fix: To reduce the need for uninstalling and reinstalling the app, ensure that your device's operating system is up to date. Sometimes, compatibi... ⇲

Locked out before starting

Fix: If you are being locked out before starting the app, ensure that you are entering the correct login credentials. Double-check for any typos... ⇲

Notifications issue

Non-existing notification issue

Fix: Check your device's notification settings to ensure that notifications for the app are enabled. Go to Settings > Notifications > [App Name]... ⇲

Customization issue

No option to write transfer statements

Fix: If the app does not allow you to write transfer statements, consider using a note-taking app or a document editor on your device to draft yo... ⇲

Payments issue

Low limit for Zelle payments

Fix: If the Zelle payment limit is too low for your needs, check if there are options to increase your limit within the app settings or by verify... ⇲

Updates issue

Newest update broke mobile deposit feature

Fix: If the mobile deposit feature is not working after an update, try restarting your device. This can often resolve temporary glitches caused b... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

2.3%

Neutral

2.1%

~ from our NLP analysis of 7,657 combined software ratings.

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Private Data German American collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location