fix problems on 西江诗词 [iphone]

—— Run into issues on 西江诗词? Get help pending when official support gets back to you!

西江诗词 - 遇见传统诗词之美

Info:

company: 新乐陶

: http://uzero.cn/poem/

: uzero.cn

Chat with our AI-based 西江诗词 Support

🛠️ Common 西江诗词 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

西江诗词 crashes after update

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

in-app purchase bug

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as in-app purchases require it. Switch between Wi-Fi and ce... ⇲

Payments issue

restore purchase function not working

Fix: 1. Ensure you are logged into the correct Apple ID: Go to Settings > [your name] and check if you are using the Apple ID that made the origi... ⇲

UI issue

annotations obscure original text

Fix: 1. Adjust annotation settings: Check if the app has settings to adjust the size or opacity of annotations. Look for options in the settings... ⇲

Content issue

lack of modern poetry and prose

Fix: 1. Explore user-generated content: Check if the app has a community section where users can share their own poetry or prose. This can provid... ⇲

limited content for paid users

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include additional content for paid users. Go to th... ⇲

missing translations and notes for poems

Fix: 1. Look for external resources: Use online resources or apps that provide translations and notes for poetry. Websites like Poetry Foundation... ⇲

Compatibility issue

no split-screen functionality

Fix: 1. Use multitasking features: If your iPhone supports it, you can use the Picture-in-Picture feature to view the app while using another app... ⇲

Features issue

no social features

Fix: 1. Use external social media: Share your favorite poems or annotations on your own social media accounts. Take screenshots of the app and po... ⇲