fix problems on MPrint [iphone]

—— Run into issues on MPrint ? Get help pending when official support gets back to you!

MPrint Mobile

Info:

company: The University of Michigan

: http://mprint.umich.edu/app

: mprint.umich.edu

Chat with our AI-based MPrint Support

🛠️ Common MPrint Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

print queue won’t show up

Fix: 1. Restart the MPrint Mobile app: Close the app completely by swiping it away in the app switcher, then reopen it. This can refresh the app... ⇲

MPrint crashes when releasing print job

Fix: 1. Clear app cache: Go to your iPhone settings, find MPrint Mobile, and look for an option to clear cache or data. This can help resolve cra... ⇲

UI issue

redirects mobile users unnecessarily

Fix: 1. Check app settings: Open MPrint Mobile and navigate to the settings menu. Look for any options related to user redirection and adjust the... ⇲

confusing printing process

Fix: 1. Review the user manual: Check if there is a user guide or help section within the app that explains the printing process step-by-step. Fa... ⇲

Compatibility issue

works on iPad but not on iPhone

Fix: 1. Check compatibility: Ensure that your iPhone model and iOS version are compatible with MPrint Mobile. You can find this information on th... ⇲

lack of docx compatibility

Fix: 1. Convert the document: Use a file conversion app or online service to convert your .docx files to a compatible format (like PDF) before at... ⇲

frequent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the website associated with you... ⇲

Features issue

no option to submit files for printing

Fix: 1. Check the app interface: Look for a '+' or 'Add' button within the app that allows you to upload or submit files for printing. Sometimes,... ⇲

MPrint does not allow printing

Fix: 1. Check printer compatibility: Ensure that your printer is compatible with MPrint Mobile. Refer to the app's documentation for a list of su... ⇲

Performance issue

overall system performance issues

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away any apps that are runni... ⇲