fix problems on Houston 311 [iphone]

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—— Run into issues on Houston 311? Get help pending when official support gets back to you!

Houston 311
Info:
company: City of Houston
: https://www.seeclickfixusers.civicplus.help
Chat with our AI-based Houston 311 Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. I... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Before going offline, open the app and navigate to the sections you want to access later. This may allow the app to cache some data for o... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section to find answers to common questions. 2. If you need assistance, try reaching out through social med... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Houston 311. Ensure that notifications are enabled and set to you... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. 2. Look for a tutoria... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. If customization is limited, c... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Houston 311 is using a lot of battery, limit your usag... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.6%

Bad experience
11.6%

Neutral
4.8%

~ from our NLP analysis of 396 combined software ratings.

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 Private Data Houston 311 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data