fix problems on LOC [iphone]

—— Run into issues on LOC ? Get help pending when official support gets back to you!

LOC Mobile

Info:

company: LOC Credit Union

: https://www.loccreditunion.com/digital-banking-support

: www.loccreditunion.com

Chat with our AI-based LOC Support

🛠️ Common LOC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notification for credit score check is daily

Fix: To manage daily notifications for credit score checks, go to the app settings. Look for a section labeled 'Notifications' or 'Alerts'. Here,... ⇲

Password reset process is problematic

Fix: If you are having trouble with the password reset process, ensure you are using the correct email address associated with your account. Go t... ⇲

Network issue

Occasional connection to server errors

Fix: If you encounter server connection errors, first check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular... ⇲

Bugs issue

Mobile deposit endorsement recognition is inconsistent

Fix: To improve endorsement recognition for mobile deposits, ensure that you are taking clear, well-lit photos of the check. Place the check on a... ⇲

UI issue

User interface is confusing

Fix: If you find the user interface confusing, take some time to explore the app's features. Look for a 'Help' or 'Tutorial' section within the a... ⇲

Camera issue

Auto capture for mobile deposit is ineffective

Fix: To improve the effectiveness of the auto capture feature, ensure that you are holding your phone steady and that the check is well-lit. Try... ⇲

Slow issue

Accessing account balances can be slow and tedious

Fix: If accessing account balances is slow, try closing other apps running in the background to free up system resources. Double-tap the home but... ⇲

Customization issue

Not aesthetically pleasing

Fix: While aesthetics may not be adjustable, you can customize your experience by changing your device's display settings. Go to 'Settings' > 'Di... ⇲

Security issue

Sensitive features fail frequently

Fix: If sensitive features are failing, ensure that your app is updated to the latest version. Go to the App Store, search for LOC Mobile, and ch... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

2.5%

Neutral

2.5%

~ from our NLP analysis of 1,738 combined software ratings.

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Private Data LOC collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics