fix problems on QIDI Link [iphone]

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—— Run into issues on QIDI Link? Get help pending when official support gets back to you!

QIDI Link
Info:
company: Zhejiang Qidi Technology Co., Ltd.
: https://qidi3d.com/
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Network issue

Shows printer as offline when online

Fix: Check your Wi-Fi connection. Ensure that both your iPhone and the printer are connected to the same Wi-Fi network. You can do this by going... ⇲

Unable to connect despite showing connected

Fix: Forget the Wi-Fi network on your iPhone and reconnect. Go to Settings > Wi-Fi, tap on the 'i' next to your network, and select 'Forget This... ⇲

Difficult to connect to 3D printer

Fix: Ensure that the printer is powered on and in range of your Wi-Fi network. Check the printer's display for any error messages that may indica... ⇲

Connection issues persist

Fix: Reset your network settings on your iPhone. Go to Settings > General > Reset > Reset Network Settings. This will erase all saved Wi-Fi netwo... ⇲
 
Settings issue

QIDI Link opens in Chinese

Fix: Change the language settings on your iPhone. Go to Settings > General > Language & Region, and set your preferred language to English or you... ⇲

Manual connection instructions remain in Chinese

Fix: Use a translation app to translate the instructions. Download a translation app like Google Translate, and use the camera feature to transla... ⇲

Cannot change language settings

Fix: Check if there is a language option within the app settings. Open QIDI Link, navigate to the settings menu, and look for a language option t... ⇲

QIDI Link is completely in Chinese

Fix: Change the language settings on your iPhone as mentioned earlier. Go to Settings > General > Language & Region and set your preferred langua... ⇲
 
Bugs issue

Error message 'unknown column SN in field list'

Fix: Try reinstalling the app. This can resolve issues related to corrupted data or files. Delete the app from your iPhone and reinstall it from... ⇲

Scans QR code but does nothing

Fix: Ensure that the QR code is clear and not damaged. Try scanning a different QR code to see if the issue persists. If it works with another co... ⇲
 
Camera issue

Camera view not available after update

Fix: Check the app permissions. Go to Settings > Privacy > Camera and ensure that QIDI Link has permission to access the camera. If not, enable i... ⇲
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 what users are saying
Bad experience
79.3%

Good experience
13.8%

Neutral
6.9%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data QIDI Link collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers